Ratings based on 1,134 Verified Reviews

4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from j

Good

Posted Apr 24, 2017
Good for the price. Everything was clean and nice. Breakfast was good!
5 out of 5
Recommended
for Everyone
by A verified traveler

Breakfast included!

Posted Apr 23, 2017
The best part overall is breakfast included! We tried to spend as less money as we can on this trip. The room is clean, even though we left the room around 1pm, when we back at night, they still did the cleaning job.
4 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Great hotel in a quiet area

Posted Apr 20, 2017
I was very pleased with my stay. I had a last minute need for a room and got a great deal on expedia. I was very impressed with the facility and accommodations. Rooms were nice and clean and very spacious. Staff was friendly and inviting. I would definitely recommend this hotel.
1 out of 5
by A verified traveler from Florida

Need Security

Posted Apr 13, 2017
Started off with early check in which was nice. Went up to my room and it was nice. Enjoyed the city and came back early that night only to deal with at least 3 rooms of banging on the door, kids and adults running up and down the hall, loud rap and Spanish music with a lot of cursing unfit for a child's ear. Hollering from one end to the other every single night. Around 12:30 am every night I couldn't take it so I complained only to be told the police would come and this would go on until 4 and 5 o'clock in the morning. I never slept and was never asked if I would like to be moved while my colleagues were on the second floor sound asleep. Staff didn't care and no Supervisor around. Night staff was a joke as I told him to come up and listen to this mess. I travel all year long and stayed in worse places but not with would seem to be a Spanish Gang! I was scared to death. When I checked out the last night/morning at 3:30 am because I couldn't take no more I was told to get my receipt from Expedia. Oh yeah I picked this place because per website they have airport shuttle.... Not!! I went and slept in the airport!! Nice place but I would never recommend it!!!
Comment from Hotel Management
Apr 16, 2017 by Nancy T, Hotel Management
Thank you very much for your review and feedback.It is with great dissappointment I am reading your stay has not been up to your expectations. I have addressed your feedback with my management team and you can be certain that I am personally investigating all points you have mentioned. Wingate by Wyndham Dallas/ Las Colinas is constantly committed in providing a truly memorable stay and service for all of our guests. Unfortunately we have failed to provide you the service we are known for.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 12, 2017
Elevator was broke and the elevator that was working floor was dirty and sticky
Comment from Hotel Management
Apr 16, 2017 by Nancy T, Hotel Management
Thank you for taking the time to review and rate our property. Please rest assured that all issues with the elevators have been fixed and they are working like band new. We really appreciate that you provided us with your feedback because it helps us better our service. Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

AAA+

Posted Apr 11, 2017
Cons: Larger bathroom but that's kind of late now.
Wife and I made a visit to Dallas. This hotel was nice, comfortable and quiet.
Comment from Hotel Management
Apr 11, 2017 by Nancy T , Hotel Management
Thank you for taking the time to tell us about your stay. We appreciate all the feed back we get from our guests as it helps us improve our services. It is a delight to read that you enjoyed out quiet and comfortable hotel.
4 out of 5
by A verified traveler

Could have been better.

Posted Apr 10, 2017
Noisy, thin walls, mediocre room. Not one I'd stay in again. Moderately worth the $100 price for the room. Worth it to upgrade to a nicer hotel for another $50. The check in girl was helpful, but only as a last resort. Wanted to pay in cash, and she was about to let me walk out the door when "hotel policy" prevented her from taking cash. Yet she had a cash drawer in front of her.
Comment from Hotel Management
Apr 16, 2017 by Nancy T, Hotel Management
First let me thank you for taking the time to tell us about your stay. We are very disappointed that you did not get to enjoy your stay. Please know that our goal is to make sure that all of our guest have the best experience and leave relaxed and rested. All of your issues have been submitted to management and we are taking corrective action to make sure that this doesn't happen to any of our future guest. Thank you and safe travels!
4 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

misleading distance

Posted Apr 5, 2017
Looking this hotel up online- I searched for hotels close to the airport and this was listed as just less than 1 mile away! more like almost 7 miles. Breakfast was okay. Room was clean.
Comment from Hotel Management
Apr 6, 2017 by Nancy T, Hotel Management
We thank you for taking the time to provide us with your feedback. Please forgive us for any miscommunication, reset assured we are further investigating this issue and working on a solution. We thank you and we hope you will be back soon! Safe Travels!
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing!!!!

Posted Apr 4, 2017
Great staff, location and hotel. Really nice breakfast for an awesome beginning to the day!!!
Comment from Hotel Management
Apr 4, 2017 by Nancy T, Hotel Management
Thank you for the amazing review. We work hard at making sure our guests are provided with the best services, and it is always a pleasure to get reassurance from our guests through their feedback. We thank you again and wish you safe travels!
5 out of 5
Recommended
for Everyone
by A verified traveler from boston

Relaxation

Posted Apr 4, 2017
Japanese restaurant next door was fun view was amazing not far from shopping we had a great time
Comment from Hotel Management
Apr 4, 2017 by Nancy T, Hotel Management
It is such a pleasure to read your wonderful comments. We are delighted that you had the opportunity to enjoy the area. Please visit us soon. Safe Travels!