“We waited 20 minutes for a staff member to show up to check us in. We called multiple times from the lobby trying to find someone. When someone did finally show, we were recharged for the room we had already paid for through Expedia. When we asked about this, the staff member said it was for incidentals but the next morning we asked a different staff member, and we had indeed paid twice for the room. Now we have to wait 3 to 4 days to be refunded.”
“They had been short staffed all day and did not have a double queen clean to give us. But the cleaning lady flagged us down in the parking lot and said she would clean us one. And she did. Thank you AMY!!”
“Not as clean as it should be for the price. Carpets need to be replaced. Morning staff was friendly and helpful but nights staff not so much. Breakfast was good.”