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"職員的服務態度及質素值得嘉許"

"位置好，马路对面就是海滩，可以看日出。服务周到。"

"員工友善，附近街道較狹小，房間很大，清潔度尚可"

"Verynice have a good idea for this hotel 5stars trip"

"My stay was marred by poor service here. Staff: lack of proactivity & no smiles. I had to follow up with the reservation team for seaplane arrangements, but Shanna, never read my questions carefully. Her responses felt scripted and unhelpful, which was incredibly frustrating. I eventually had to call the hotel directly to request a manager’s assistance. The dining experience was also disappointing. The food quality was subpar, with a menu primarily consisting of Indian dishes and only a limited selection of international cuisine, which did not cater well to us. Also, the attitude of Raha staff - Zar, was rude, detracting significantly from our dining experience. Thankfully, the restaurant manager, Vineet, stepped in to address my concerns, and I appreciate his efforts to make things right. On a positive note, Yaseen was the first staff member to show genuine friendliness towards us. His warm demeanor helped alleviate some of the frustration we had experienced. The buggy service at the resort was poorly organized as well. Every time I called the reception for a pickup, the staff sounded robotic and rude, and we consistently had to wait for 10+ mins, which was a significant waste of time. Lastly, I want to extend my gratitude to Joyce, our host, who genuinely worked hard to improve our experience at the resort. Her efforts did not go unnoticed and made a difference in our stay. As a 5-star resort, there is considerable room for improvement and I would not recommend this resort."

"At the entrance of the breakfast the next day, the service manager Minasha greeted us very warmly and mentioned the room number we stayed and the drink we drank yesterday. She was very clear, which made us feel at home."