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“Terrible experience at Regenta. I called beforehand to confirm my check-in time and was told 12 PM. When I arrived, they suddenly said it was 2 PM. I also specifically asked if I needed to bring anything for check-in and was told no, but when I got there they demanded my passport and visa, which was never mentioned. The room itself was disgusting. It smelled bad, the AC wasn’t working, and the “white” bedsheet was dirty. The decorative cloth on the bed was extremely filthy and black. The room……

“Very clean and comfortable, staff were friendly. Property lives up to 5 star rating”

“nice and good breakfast”

“ In general we had a comfortable one night stay. Sound travels through rooms, service at dinner dining could have been faster. Staff was professional.”

“Girl at the reception was very good to communicate and understandable. Breakfast was very nice. We stayed in this hotel in year 2024 and will keep staying in coming years. Well done all the team. Keep it up and all the very best. 👍👍🙏🙏👍”

“Yes”

“everything is good room is clean and breakfast is great ”

“NA”

“Good stay. Just one night, but the service and the hospitality was amazing. Friendly staff. Food quality was excellent! The only drawback was the chanting outside on a loud sound system which was going on from 5am onwards. Hard to sleep in. ”

“Hotel still under construction, food needs to be improved upset stomach every time I ate. Need to use separate knives when cutting fruit - all cut fruit tastes like onions. No uber which was a massive issue for this reason alone wouldn’t stay her again. Hotel offering local ride extortionate prices. Parmjit in restaurant was absolutely fantastic.”

“Had some issues during my stay but front desk was able to resolve them fairly quickly. Staff are professional and punctual in solving issues. Special thanks to front desk manager Rohit for his assistance.”

“it’s ok ”

“food was really good”

“Breakfast was amazing, special thanks to Sonal Sharma from front desk in ensuring my stay was comfortable.”

“Very good ”

“Nice room and a comfortable bed. The gym was well equipped and the outdoor swimming pool was clean. There is also a small steam room which helped after the workout. The staff were helpful. The breakfast offering and the menu for the other meals was comprehensive and the food was fresh and delicious. ”

“excellent”

“good”

“Loud music played until 2 am and I did not sleep all night. The morning breakfast was substandard, with most food either covered or not set out prior to 7 am open. Rooms are not well kept, shower and tub felt dirty, as did bedding. Look for other, branded options when staying in Phagwara. ”