6/10 Okay
Stephen
Traveled with family
Jul 26, 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: Breakfast was great. Overall cleanliness is good. Service from staff was good, responsive. Room was spacious, new feel. Good workout room, open 24 hrs.
Cons: For the price it was a poor value ($140/night). The room had annoying, inconvenient energy and expense saving measures in place. You have to leave a key in a slot to turn on electricity to the lights! Take it out, say, to go get ice—and it goes dark! The fridge is only mildly cool unless you repeatedly, every 2 hours, press a button to cool lower (no dial adjustment). And it’s a tiny fridge—not very suite like! Also, no lighting in the fridge & microwave corner. Also, housekeeping hardly gave us any towels or soap—bare minimum each time. Finally, the sleeper sofa was so uncomfortable to sit on! Hard as a rock and cushions way too deep.
The overall feeling was the hotel values cost cutting measures more than the guest experience. We were there for 8 nights and it was not the suite experience we had been led to expect.
Stephen
Stayed 8 nights in Jul 2024