Best Resorts in Dilley

"Clean rooms and the breakfast and dinner is good!"

"Check-in and check-out were both quick and easy, and the staff was extremely friendly throughout my stay. The bed was very comfortable, the pillows were soft, and the AC worked great and kept the room very cold. Hot shower was great. The internet worked well, the TV had plenty of viewing options, and parking directly in front of the room was very convenient. Overall, the stay was comfortable and reasonably priced for what was offered. Unfortunately, there were several cleanliness and maintenance issues. The room had a musty odor, dead bugs in multiple areas, cobwebs on the walls, and more bugs inside the light fixtures. The baseboard tile was falling off, the floors had stains, and there appeared to be used removable eyelashes left in one of the drawers. The coffee carafe was used and unwashed for quite some time. There were also several maintenance concerns: the front door would not manually latch from the inside for added security, the sink and toilet both leaked, the sofa had noticeable stains, and there was a hole in the restroom ceiling. One of the fire sprinkler heads was oddly wrapped in what looked like toilet paper, which was concerning. The bathtub also had a large circular stain. The hotel advertised free breakfast, but I did not see anything available around 6:30 a.m. It may have started later, so I can’t fully fault them for that. Overall I would likely stay there again since I only used it to sleep and shower."

"after check in we tried to shower and there was no hot water available in the bathroom. even after letting the water run for 10 minutes the temperature was the same. I asked the desk clerk about it and there was little to no reaction or any action to inspect the issue or call a maintenance person to correct the issue. wont be coming back to this hotel. "

"The room is filthy, there's black mold in the tub, the carpets were dirty, only one light worked, the other didnt have a light bulb and the other flickered on and off and the TV service was horrible and the phone didnt work! Oh and not to mention says book for 2 queen beds and they're full beds!!"

"Y"

"C"

"Staff"

"Everything was great! "

"Had a great night's sleep, veru respectful hotel staff. Rooms where nice and pillows where amaz"