Best Resorts in Texas

"Things were not in working order. We needed Wi-Fi to work while there and the signal too weak. The staff just said sorry. The tub jacuzzi didn’t work. The tv in bedroom didn’t have a remote. The staff tried another remote but nothing worked. Couch and carpet were so stained (in the presidential suite I might add) that we had to keep shoes on and sit on a blanket. Would not stay there again. "

"Poolside was a great atmosphere and the breakfast was damn good…"

"Staff was very helpful!"

"The room was clean and very roomy. Easy access "

"Quiet. Good location. Nice Staff. Clean and comfortable."

"My suit was large but needs major upgrades. They need to remove the carpet in the rooms and update everything. Ripped couches, the shower was stained, toilet flushes slow. Sink drains slow. Appliances are getting old but whatever. Even the balcony exterior looks old and needs updating. It wasn’t terrible but it wasn’t wow and it you like a luxury feel like me then this might not be the place for you. It’s mid lol if they update the heck out of it I’ll be back if not I’m parting ways. Staff was really good and so was house keeping but the owner really needs to invest in his property. Also why is there no Jacuzzi outside? Pool was a little dirty at the bottom and all the tanning chairs were torn up. "

"I was in Dallas for the weekend celebrating my birthday and the experience at this hotel from the beginning was absolutely horrible!!! When I arrived at the hotel and checked into my room, it was extremely hot. The bathroom was dirty and the view, well there’s really no view. The room was not how it appeared online. I called the front desk staff and expressed my concerns. One of the female receptionist was rude and unprofessional. When I asked her name she said, “the letter A and the letter J. She was very snappy and showed lack of empathy for my concerns. The money I spent was not worth my stay. I check in at 4pm and by 4:06pm, I was asking for a refund so I can find another hotel. Expedia called the hotel directly and they refused to refund me. I asked to speak with the manager and went down to the front desk and here we are 2 1/2 weeks later, still no call from the manager. I would never patronize this business again. I pride myself of great customer service because I know what I give to others, Besides, anywhere my money is spent, I deserve to be respected and treated with care. I prayed and tried to make the best of it until I heard from the manager which I’m still waiting. Please consider before booking or you’ll probably end up very dissatisfied like me. "

"All of the staff were friendly and helpful. Continental breakfast would have made the trip more better. But overall, great location and everything was within walking distance."

"Upgraded my Room to the Villas and I Highly recommend, it was an amazing Experience! The staff was Great, we had a personal concierge and they took really good care of us. There was so many options of things to do or have catered to you! It was a Great Experience I’d recommend to anyone! "