Dolphin Explorer Tours

“Very good location, lots of staff, but a few times we came across a lazy shift at the bar, or they just wanted tips. We didn’t notice this with anyone else. Super friendly and very attentive in the buffet. Worth noting the cake they gifted for the birthday, as well as the complimentary sweets in the room and champagne, plus they decorated the room with balloons. The rooms are clean, the linens are decent, and we have no complaints about the kitchen either

The resort was beautiful, clean, super friendly staff, lots of dining options and the beach was clean, no seaweed at all. The suite we had was big, updated, clean, very big comfy bed. I really liked this resort and will return again. I like how everyone was super friendly, and always trying to help and serve you. This is a big plus because that shows the quality of the service provided. The staff like to make sure we are happy and that our mini bar was always stocked. It's a big resort and lots of VIP options to upgrade if you prefer. What I also liked was that they were maintaining the property while we were there but they out of the way and it didn't interfere with our plans at all. The restaurants are pretty good, especially Brass the steakhouse. Lots of steaks to choose from, definitely the best restaurant in my opinion. The only thing I would say could be improved upon would be the food seasoning. They have a lot of food options but they just need to season the food a bit more to enhance the taste. Other than that minor improvement, this resort was too notch! Btw Gabriel, Miguel, Cindy who work the front desk are superb and customer service experts. Ambar who works the coffee shop if courteous, funny and falways smiling. Reyner in the buffet was always making sure we were happy and satisfied with the service and food. The staff here is wonderful, to be honest they all made the stay worth it and are the reason for our future return.

We enjoyed the beach, riding around in our golf cart and the service was next to none. Safe place to stay.