Ratings based on 836 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2 out of 5
by A verified traveler from Melbourne

To busy. Lift access was terrible.

Posted Aug 13, 2016
I didn't have the best experience there., Lift access took 5 to 10 minutes just arrive. The first 2 nights, I had a adjoining room playing loud music between 1am until 4am, we could night sleep. I complained on the second night and the other guest refused to turn of the music. My wife and I we're moved to another room at 4am. So we had to pack in the middle of the night. I didn't find that fair. Considering we were on our honeymoon and my wife wears a scarf. So she had to dress up and cover herself up in the middle of the night.
4 out of 5
by A verified traveler

주차장 입구

Posted Aug 4, 2016
주차장입구를 찾기가 어려워서 두번을 돌아돌아 갔어요. 주차장안내를 상세히 해주셨으면 좋겠는데 그외는 가까운 해변과 근접성이 탁월했음.
4 out of 5
by A verified traveler from London

clean hotel and friendly staff

Posted Jun 14, 2016
Hotel was clean and comfortable, was a bit annoying that we had to leave a "deposit" at the start of the week which made us feel that we had to stay in the hotel to eat as we didn't want to get money from a cash machine due to charges, we felt that this deposit should have been optional, however this wasn't terrible as it was Ramadan so other places weren't open during the day anyway. Staff were extremely friendly and helpful and facilities were excellent, we preferred the quieter pool at the walk part of the hotel. Tip: don't buy drinks from the mini bar for 22 dirham when you can get bigger cans from the 24 hour supermarket for 1 dirham!
Comment from Hotel Management
Jun 17, 2016 by Alex M, Hotel Management
Dear Sarah, Thank you for sharing your experience online. We regret to note of your disappointment which affected your stay experience. We would like to clarify that as per the Hotel’s credit policy, the amount was being authorized to cover the actual room night and additional incidental cost. We do sincerely apologize if the above has caused you any inconveniences. Nevertheless, thank your for positive comment towards our team members. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards. We look forward to welcome you back to our property in the near future. Sincerely, Alex M
4 out of 5
by A verified traveler

Posted May 29, 2016 on Hotels
Comment from Hotel Management
Jul 13, 2016 by Alexander Musch, Hotel Management
Dear Guest, Thank you for recent stay at the Hilton Dubai The Walk and we hope to be able to welcome you back to our property in not so distant future. Sincerely, Alex
4 out of 5
by Clarissa from Kloten

sehr kleiner Strand, sonst tolles Hotel.

Posted May 23, 2016 on Hotels
Strandabschnitt ist nicht unbedingt zu empfehlen
Comment from Hotel Management
Jul 14, 2016 by Alexander Musch, Hotel Management
Dear Guest, Thank you for recent stay at the Hilton Dubai The Walk and regret to note of your disappointment on our beach facility. Rest assured that your comments have been taken seriously by the management. We hope to be able to welcome you back to our property in not so distant future. Sincerely, Alex
5 out of 5
by Elisabeth from Schweiz

Jederzeit wieder!

Posted May 4, 2016 on Hotels
Es war unser erster Urlaub in Dubai und wir würden das Hilton the walk sofort wieder buchen; super Service, sehr saubere und grosse Zimmer, reichhaltiges Frühstück, herrlicher Privat-Strand und dazu die gute Lage an der neugebauten Promenade mit zahlreichen Restaurants, Shops, usw.! Es gab nichts zu bemängeln!
Comment from Hotel Management
Jul 16, 2016
Dear Elisabeth, Thank you for your recent stay and we are delighted to note that you found our overall services and facilities to your satisfaction, as this is what we always strive to achieve at all times. We are glad that we were able to meet your satisfaction fully on this occasion. So we all look forward to welcoming you back to the Hilton Dubai The Walk in the near future. Sincerely, Alexander Musch Hotel Manager
4 out of 5
by Helen from London

Return visit - great JBR location. Would recommend

Posted May 3, 2016 on Hotels
The Hilton Dubai The Walk is a great location within JBR and this was our second stay at this hotel; staff are helpful & eager to please; breakfast is good and there are a few tables outdoors to enjoy breakfast.
Comment from Hotel Management
Jul 16, 2016
Dear Helen, Thank you for taking the time to share your experience about your recent stay at the Hilton Dubai The Walk. We're happy that you found our service to your satisfaction. We thank you for your recommendation and your continuous patronage to our hotel. We all look forward to welcoming you back to our property in the near future. Sincerely, Alexander Musch Hotel Manager
3 out of 5
by Jessica from Göteborg

Helt ok för pengarna

Posted Apr 16, 2016 on Hotels
För att vara ett nytt hotell så var rummen slitna . Obekväma sängar och sängramen ovanför huvudet hade börjar vittra sönder .
Comment from Hotel Management
Jul 16, 2016 by Alexander Musch, Hotel Management
Dear Jessica, Thank you for posting a review of your recent stay at the Hilton Dubai The Walk. We regret to know that we were not able to fully meet your expectations due to some shortcomings in our service and facilities. As this is not the level of service we strive to achieve, please accept our sincere apologies for the inconvenience caused. Rest assured that your comments have been taken seriously by us. We hope to be able to welcome you back in the not so distant future. Sincerely, Alexander Musch Hotel Manager
5 out of 5
by A verified traveler from England

Great hotel, fab location

Posted Apr 10, 2016
Pros: Our apartment was fabulous, very large and comfortable. Loved the location so lively and great holiday feel to it. Beach and pool are great.
Cons: The lifts, should be 1 for staff only, the wait is terrible as lift stops nearly every floor at busy times due to cleaning staff moving bedding/towels
Location: Great location on the lively Jumeirah Walk, lots and lots of restaurants. Next to the beach front.
We had a wonderful holiday, the hotel is in a great location, attached to the Hilton Jumeirah Beach through a walkway. A fair walk through the hotel across bridge and through next hotel but worth it. Busy private beach, with plenty of water sports. We had a 2 bedroomed apartment for 2 adults and 2 older children. It was great, very large big kitchen suitable for cooking in if required. Only issue is the expensive drinks at the hotel, Dubai is expensive and this hotel is too. I would definitely stay there again.
Comment from Hotel Management
Jul 13, 2016 by Alex M, Hotel Management
Dear Guest, Thank you for your recent stay at the Hilton Dubai The Walk and we are happy to note that you have had a wonderful stay with us and found our room as well as our location to your satisfaction. Thanks for sharing your feedback and please be rest assured that your comments for improvement have been taken seriously by us. So we all look forward to welcoming you again in the not so distant future. Sincerely, Alex
4 out of 5
by Paula P.

Rantaloma rantahotellissa

Posted Mar 27, 2016 on Ebookers
Siisti kiva hotelli keskeisellä paikalla. Äänieritystä olisin huoneeseen kaivannut kovan liikennemelun vuoksi. Mukava avulias henkilökunta. Hitaat hissit. Oma ranta siisti ja hyvä. Hintataso korkea.