To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The Dubai International Hotel is meant exclusively for transit passengers. Guests who book a stay in the hotel cannot go out of the airport, nor can they retrieve checked-in luggage. Guests should not proceed through passport control, as they will then not be able to access the hotel.
The Dubai International Airport Hotel is located inside Dubai Airport Transit Area Concourse A, B, and C in Terminal 3. Guests must be in transit to access the hotel. Upon arrival, guests must not pass through Immigration and Customs and should not exit the terminal. Guests arriving at the airport from Dubai City, must be checked in to a flight to access the hotel. Guests arriving at Terminal 2 must go to the Transfer Desk and use the inter-terminal shuttle bus to gain access to Concourses A, B or C. Hotel guests can move between concourses A, B, C and D (Airside). Guests arriving and departing via Emirates Airlines may not be allowed to access Concourse D. Please note that guests cannot access or retrieve their checked luggage while staying in the hotel.
Spa facilities are available in Concourses A and B; Concourse C Spa facilities are closed due to ongoing renovation. The fitness facility and swimming pool are available in Concourse B.
The credit card used to book the reservation must be presented by the cardholder at check-in, along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.