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Overview of Marco Polo Hotel

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Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Marco Polo Hotel

4 out of 5

3.6/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationFish Roundabout9 min walk
    Popular LocationReef Mall11 min walk
    Popular LocationAl Ghurair Centre14 min walk
    AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

About this area

Dubai

Located in Dubai's Deira neighborhood, Marco Polo Hotel is in the city center and near the airport. Dubai Museum and Dubai Opera are cultural highlights, and travelers looking to shop may want to visit Gold Souk and City Centre Deira. Traveling with kids? Make time for Dubai Aquarium & Underwater Zoo, or check out an event or a game at Meydan Racecourse. Guests appreciate the hotel's convenience to public transportation: Salah Al Din Station is 9 minutes by foot.
Popular Location

What's nearby

  • Fish Roundabout - 9 min walk
  • Reef Mall - 11 min walk
  • Al Ghurair Centre - 14 min walk
  • Deira Twin Towers Shopping Centre - 3 min drive
  • Naif Souq - 3 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • Kitakits Kafe & Klubb — 1 min walk
  • The Bombay to Mumbai — 1 min walk
  • Al Habib Restaurant & Barbeque — 3 min walk
  • Fresh Fish — 6 min walk
  • Al Riqqa Restaurant — 6 min walk

About this property

Marco Polo Hotel

Family-friendly Dubai hotel in Deira, near Gold Souk
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a nightclub, a bar/lounge, and a snack bar/deli are onsite. All 126 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 25 for adults and AED 12 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • Hindi

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15 per person, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15 for the first bedroom per night, and increases by AED 15 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 25 for adults and AED 12 for children (approximately)
  • Airport shuttle fee: AED 70 per room (one-way)
  • Airport shuttle fee per child: AED 0
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Up to 2 children 9 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 126 out of 538 reviews
5 - Excellent 23%
Rating 4 - Good. 209 out of 538 reviews
4 - Good 39%
Rating 3 - Okay. 107 out of 538 reviews
3 - Okay 20%
Rating 2 - Poor. 50 out of 538 reviews
2 - Poor 9%
Rating 1 - Terrible. 46 out of 538 reviews
1 - Terrible 9%

3.8/5

Cleanliness

3.9/5

Staff & service

3.1/5

Amenities

3.5/5

Property conditions & facilities

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was unique. Nestled in the heart of Diera, the hotel provides an opportunity to experienced a more authentic version of Dubai.
Stayed 4 nights in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place to stay
Towels are ripped seems like been used for years . Staff very unfriendly and rude . Indian guys smoking in room lobby . Very dirty place to stay
Stayed 2 nights in Nov 2020

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020