Marco Polo Hotel

Photo gallery for Marco Polo Hotel

Primary image
Outdoor pool
Outdoor pool
Outdoor pool
Premium bedding, minibar, in-room safe, desk

Overview of Marco Polo Hotel

Marco Polo Hotel

4.0 star property

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Al Muteena Street, Dubai, 25570

Explore the area

  • Popular LocationFish Roundabout9 min walk
  • Popular LocationReef Mall11 min walk
  • Popular LocationAl Ghurair Centre14 min walk
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Choose dates to view prices

About this area

Dubai

Marco Polo Hotel is located in Deira, a neighborhood in Dubai, and is near the airport and near a metro station. Gold Souk and City Centre Deira are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Sheikh Zayed Road and Dubai Aquarium & Underwater Zoo. Traveling with kids? Consider Wild Wadi Water Park, or check out an event or a game at Dubai Tennis Stadium. Guests appreciate the hotel's convenience to public transportation: Salah Al Din Station is 9 minutes by foot.

What's nearby

  • Fish Roundabout - 9 min walk
  • Reef Mall - 11 min walk
  • Al Ghurair Centre - 14 min walk
  • Deira Twin Towers Shopping Centre - 3 min drive
  • Naif Souq - 3 min drive

Getting around

  • Salah Al Din Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • Fresh Fish - 6 min walk
  • Al Forat Restaurant - 7 min walk
  • Xiao Wei Yang - 7 min walk
  • Ala Al Faham Cafeteria - 7 min walk
  • Reem Al Bamadi - 7 min walk

About this property

Marco Polo Hotel

Family-friendly Dubai hotel in Deira, near Gold Souk
Along with a full-service spa, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. All 126 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and LCD TVs with cable channels. Guests will also find 24-hour room service, minibars, and coffee makers.
Marco Polo Hotel offers 126 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 22-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Health Land Spa has 6 treatment rooms. Services include Swedish massages, Thai massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AED 20 for adults and AED 20 for children
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Afrikaans
  • Arabic
  • English
  • Filipino
  • Hindi

Business services

  • Business center
  • Computer station
  • Meeting room

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 22-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Early check-in fee: AED 100
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: AED 100

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for AED 150 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 20 for adults and AED 20 for children (approximately)
  • Airport shuttle fee: AED 100 per room (one-way)
  • Airport shuttle fee per child: AED 0
  • Early check-in fee: AED 100 (subject to availability)
  • Late check-out fee: AED 100 (subject to availability)
  • Rollaway bed fee: AED 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Marco Polo Dubai
Marco Polo Hotel
Marco Polo Hotel Dubai
Marco Polo Dubai
Marco Polo Hotel Hotel
Marco Polo Hotel Dubai
Marco Polo Hotel Hotel Dubai

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 131 out of 579 reviews
5 - Excellent 23%
Rating 4 - Good. 221 out of 579 reviews
4 - Good 38%
Rating 3 - Okay. 111 out of 579 reviews
3 - Okay 19%
Rating 2 - Poor. 55 out of 579 reviews
2 - Poor 9%
Rating 1 - Terrible. 61 out of 579 reviews
1 - Terrible 11%

3.7/5

Cleanliness

3.8/5

Staff & service

2.9/5

Amenities

3.5/5

Property conditions & facilities

2.6/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exlent
Stayed 5 nights in May 2022

1/5 Terrible

Disliked: Property conditions & facilities
Nothing to ride home especially being a so called 4 star hotel. Honestly,this is even worse for a 1 star hotel.
Stayed 13 nights in Apr 2022

1/5 Terrible

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Its basic hotel. I would not count as Four stars. Its there star rated .Middle management not helfull as expected. Definitely not Four star . Area is not so impressive. Hotel have few night clubs and its not suitable for families. Very noisy at nights .
Stayed 4 nights in Mar 2022

1/5 Terrible

Liked: Property conditions & facilities
To be honest I enjoyed my stay there but when it come to dealing your client not so great. Guess they need some more experience and more approachable. They some good stuffs others not so.
Stayed 1 night in Mar 2022

1/5 Terrible

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't know how is it a 4 star hotel. It smell bad. After entering the hotel I saw a cockroach in the room. And i changed the hotel immediately. They charged me the check-in fee also they didn't refund my money for all 3 night. I didnt even stay there for 30 minute and they charged me check in fee they didn't refund my mony for all 3 night. Never going back there again.
Stayed 3 nights in Feb 2022