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Hyatt Regency Dubai Creek Heights

Photo gallery for Hyatt Regency Dubai Creek Heights

Exterior
2 outdoor pools, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Regency, Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk
Suite (EMIRI) | Pillowtop beds, minibar, in-room safe, desk
Regency, Suite, 1 King Bed | Pillowtop beds, minibar, in-room safe, desk

Overview of Hyatt Regency Dubai Creek Heights

Hyatt Regency Dubai Creek Heights

5.0 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
20th Street, Dubai Healthcare City, Bur Dubai, Dubai, 5668

Explore the area

  • Popular LocationCreek Park6 min walk
  • Popular LocationWafi City Mall10 min walk
  • Popular LocationDubai Creek11 min walk
  • AirportDubai (DXB-Dubai Intl.)14 min drive

Room options

About this area

Dubai

Near a metro station, Hyatt Regency Dubai Creek Heights is in Bur Dubai, a neighborhood in Dubai with good airport proximity. City Centre Deira and BurJuman Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Dubai Creek and Jumeirah Beach. Traveling with kids? Consider Dubai Garden Glow and Dubai Ice Rink.
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Map

What's nearby

  • Creek Park - 6 min walk
  • Mohammed Bin Rashid University Of Medicine and Health Sciences - 8 min walk
  • Wafi City Mall - 10 min walk
  • Dubai Creek - 11 min walk
  • Dubai Creek Golf & Yacht Club - 7 min drive

Getting around

  • Health Care City Station - 12 min walk
  • Dubai Intl. Airport (DXB) - 14 min drive

Restaurants

  • La Tablita - 5 min walk
  • Qbara - 8 min walk
  • Cactus Cantina - 9 min walk
  • Grub Shack - 10 min walk
  • Azur - 10 min walk

About this property

Hyatt Regency Dubai Creek Heights

5-star luxury hotel located in Bur Dubai
Located close to Dubai Creek and City Centre Deira, Hyatt Regency Dubai Creek Heights provides golfing on site, a roundtrip airport shuttle, and a poolside bar. Indulge in hydrotherapy, a manicure/pedicure, and a Thai massage at NYSA Spa, the onsite spa. Enjoy Mexican cuisine, al fresco dining, and brunch at the two onsite restaurants. Free in-room WiFi is available to all guests, along with a rooftop terrace and 2 coffee shops/cafes.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), limo/town car service, and an electric car charging station
  • Express check-out, laundry services, and massage treatment rooms
  • Guest reviews give good marks for the overall value, helpful staff, and proximity to the airport
Room features
All 463 rooms include comforts such as 24-hour room service and air conditioning, as well as perks like free WiFi and separate sitting areas.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and cookware/dishes/utensils

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Romanian, Russian, Spanish, Ukrainian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AED 50 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: AED 130 for adults and AED 75.00 for children
  • 2 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • La Tablita
  • Sufra
  • Market24
  • Eve Penthouse & Lounge

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bike parking
  • Bike storage
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golfing
  • Lifeguards on site
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (34445 square feet of space)

Outdoors

  • Lifeguards on site
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Body treatments
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas
  • Local culture & ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving features in guestrooms
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

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Policies

Check-in

Check-in from 3 PM - 3 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 122.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AED 200.00 per night
  • New Year's Eve (31 December) Gala Dinner per adult: AED 1200
  • New Year's Eve (31 December) Gala Dinner per child: AED 600 (from 6 to 12 years old)
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 130 for adults and AED 75.00 for children (approximately)
  • Airport shuttle fee: AED 207 per vehicle (one way)
  • Valet parking fee: AED 50 per day
  • Rollaway bed fee: AED 122.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Hyatt Regency Dubai Creek Heights Hotel
Hyatt regency Dubai creek Heights Dubai Hotel
Hyatt Regency Dubai Creek Heights
Hyatt regency Dubai creek Heights Dubai
Hyatt Regency Creek Heights Hotel
Hyatt Regency Creek Heights
Hyatt Regency Dubai Creek Heights Hotel
Hyatt Regency Dubai Creek Heights Dubai
Hyatt Regency Dubai Creek Heights Hotel Dubai

Frequently asked questions

Does Hyatt Regency Dubai Creek Heights have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:30 AM–10:00 PM.

How much does it cost to stay at Hyatt Regency Dubai Creek Heights?

As of Feb 3, 2023, prices found for a 1-night stay for 2 adults at Hyatt Regency Dubai Creek Heights on Feb 4, 2023 start from $163.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Dubai Creek Heights pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Dubai Creek Heights?

Self parking is free at this property.

What time is check-in at Hyatt Regency Dubai Creek Heights?

Check-in is from 3 PM - 3 AM.

What time is check-out at Hyatt Regency Dubai Creek Heights?

Check-out is at noon.

Does Hyatt Regency Dubai Creek Heights provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of AED 207 per vehicle applies.

Where is Hyatt Regency Dubai Creek Heights located?

This family-friendly Dubai hotel is located near the airport, within 3 mi (5 km) of Dubai Creek, City Centre Deira and BurJuman Mall. Gold Souk and Dubai World Trade Centre are also within 6 mi (10 km). Health Care City Station is 12 minutes by foot and Oud Metha Station is 21 minutes.

Hyatt Regency Dubai Creek Heights Reviews

Hyatt Regency Dubai Creek Heights Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 330 out of 653 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 204 out of 653 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 59 out of 653 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 33 out of 653 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 27 out of 653 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.6/10

Property conditions & facilities

8.1/10

Eco-friendliness

Reviews

10/10 Excellent

Sarida

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the conference. Not a walking area.
Stayed 9 nights in Jan 2023

10/10 Excellent

Fahad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location if u have a car

8/10 Good

Thierno

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
NA

10/10 Excellent

Vinod

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service and everything

10/10 Excellent

Shireen

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything this hotel I love it this hotel is very Nice and beautiful and relaxing I love it So Much I like this hotel

10/10 Excellent

Sissag, Sherman Oaks

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 3 nights in Nov 2022

10/10 Excellent

Satwinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant experience. Would recommend this to everyone who is in the area. 5 out of 5 stars.
Stayed 4 nights in Nov 2022

10/10 Excellent

KHALID

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hayat Regency, just remember this name for the best hotel in Dubai. I have stayed for four days with family at this hotel. Stepping through the lobby, I was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious...very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us.Special thanks to reception staff - Khadeja in particular was extremely professional and helpful The breakfast was amazing. The location of the hotel is great. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to other people who wants to go to Dubai. Will be back to this place soon
Stayed 4 nights in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

yolande

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 3 nights in Oct 2022