Ratings based on 372 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by Alex
Posted Apr 30, 2017 on Hotels
The room was clean but the hallway needed vacuumed. The people at the front desk were nice. We had a very late check in and they were understanding. It's a great place to stay if you just need to stay one night but if staying any longer I wouldn't recommend here.
Recommended
for Everyoneby A verified traveler
Nice hotel to stay for airport shuttle
Posted Apr 3, 2017
Cons: The updates are nice, but could use just a bit more to be extra nice.
Location: It was right next to a Dave and Buster's, which is a lot of fun!
The hotel was nice to stay in for a night. It was convenient for a flight because the shuttle ran every half hour and it was included in the price. Also, we were able to park our car while we were gone too.
by Amy
Comfortable beds and pillows
Posted Mar 21, 2017 on HotelsThe beds and pillows were comfortable, check in was quick and location was perfect for our needs. The breakfast was one of the worst I've had. There were no plates, pancake maker out that didn't work, only had decaf coffee, and the hot food looked/tasted like frozen eggs and sausage. The chair in our room was broken and the sink in our bathroom wouldn't drain. The air conditioner was very loud and the elevators were extremely slow. But the beds were comfortable and that's most important.
Recommended
for Everyoneby A verified traveler from Mexico, MO
Great location for sleep, park, fly
Posted Mar 13, 2017 on Orbitz
Pros: Location
Cons: They need to replace the beds.
Great location, easy access from I-70. Catch the shuttle to the airport. OK for what we used it for except the comfort of the bed was not good. I stayed in this same hotel a couple weeks earlier. The queen size beds were got great but the king size bed was horrible. It was sunken in the middle. If you stay here, stay away from the king size beds.
by Carmen
Good for overnight, bed super comfortable.
Posted Jan 7, 2017 on HotelsThis hotel was in an industrial park, the closest food was a Burger King, everything else was 5-10 minutes a way, not far, but required driving through a lot of traffic. The room was very comfortable and the room was very clean but after being in the room for a little bit we began to notice how old the walls and ceiling were (peeling paint, etc...) Also the tub dripped pretty constant, although you could not hear it through the bathroom wall, only when in the bathroom. We did not eat the breakfast, so cannot comment on that, i'm sure it was typical to other Holiday Inns. We stayed one night while traveling to another destination. If all you need is sleep and you are heading west out of St. Louis, I would recommend, as in the morning, traffic on interstate is going east. Bed was very comfortable, staff was very friendly, got checked in very quickly. No problems. If I was going to be staying in the area again, I would probably check out the Holiday Inn on the other side of the interstate, as it has many more food choices. We travel by car frequently and like to stop around dinner time at the hotel for the night. So food choices are of interest to us. Also we don't typically eat fast food while traveling.
by A verified traveler from Springfield
Not what we thought.
Posted Dec 19, 2016We have expectations regarding Holiday Inn Express....this one was disappointing! The elevators sounded like they were on their last leg, and were dirty. The breakfast bar was not stocked, the food was marginal, and the pancake maker was broken. Again, the dining room was unclean.
Staff was friendly and room was clean...good shower. That's about it.
by A verified traveler
Quick stop off the Interstate
Posted Nov 22, 2016 on HotelsOvernight stay on way to Colorado. Breakfast with a pancake machine. Room was big and comfortable. Shower was hot.
Recommended
for Everyoneby A verified traveler from Decatur, IL
Quick stay, nice hotel
Posted Nov 21, 2016
Pros: Clean, friendly, good amenities, nice outdoor seating area/garden.
Cons: The breakfast wasn't very good and the hotel is still using Styrofoam plates and disposable, plastic cutlery, that was disappointing to see.
Location: Walking distance to Dave and Busters
We stayed here just over night for a birthday celebration. The hotel is in a clean, safe area. The hotel was also clean and safe. Our room was comfortable and neat with updated amenities. The lobby is welcoming and modern. The rooms come with microwaves and refrigerators. The manager on duty (I believe it was Tom) was pleasant and helpful. The only issue I had was with the breakfast- which wasn't the reason we booked the hotel so not a huge deal- but it was definitely lacking.
The hotel is quite a way from downtown, the Uber fare was over $30 each way so something to keep in mind if that's what you're traveling for. Otherwise, we would stay here again!
by A verified traveler
Posted Oct 10, 2016 on Hotels
We were mostly in and out, but it was a nice facility and easy to get to.
by A verified traveler
Posted Oct 7, 2016 on Hotels