“Hotel did not honor the confirmed reservation for the room type selected during booking and did not refund the difference for the cheaper room they provided. Staff the following day said the room type I booked was available and didn’t understand why I didn’t receive the room, and did not follow through on resolving their error. Hotel had a lipstick on a pig renovation…make halls and lobby look nice while leaving poorly functioning AC units, red mold in the bathroom, and a leaking shower they……