Extend-A-Suites Utep

Photo gallery for Extend-A-Suites Utep

Primary image
Outdoor pool
View from room
In-room safe, desk, iron/ironing board, rollaway beds
View from room

Overview of Extend-A-Suites Utep

Extend-A-Suites Utep

2.0 star property
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
500 Executive Center Boulevard, El Paso, TX, 79902

Explore the area

  • Popular LocationDon Haskins Center3 min drive
  • Popular LocationUniversity of Texas at El Paso4 min drive
  • Popular LocationCasa de Adobe14 min drive
  • AirportEl Paso, TX (ELP-El Paso Intl.)18 min drive

Choose dates to view prices

About this area

El Paso

Located in El Paso, Extend-A-Suites Utep is in the city center and near a train station. Outlet Shoppes at El Paso and Cielo Vista Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit El Paso Zoo. Centennial Museum and Bob-O's Family Fun Center are also worth visiting.

What's nearby

  • Don Haskins Center - 3 min drive
  • University of Texas at El Paso - 4 min drive
  • Billy Rogers Arroyo Park - 4 min drive
  • UTEP Theater - 5 min drive
  • Casa de Adobe - 14 min drive

Getting around

  • El Paso Union Depot - 8 min drive
  • El Paso International Airport (ELP) - 18 min drive

Restaurants

  • Rulis' International Kitchen - 9 min walk
  • Block Table and Tap - 9 min walk
  • The Hoppy Monk - 11 min walk
  • Lucy's Restaurant - 14 min walk
  • Little Shack - 3 min drive

About this property

Extend-A-Suites Utep

Motel with free parking, near Franklin Mountains State Park
This motel features an outdoor pool, a 24-hour business center, and a conference center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services, and laundry facilities.
Extend-A-Suites Utep offers 98 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This El Paso motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the motel include an outdoor pool.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Free offsite parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3000 square feet of space)
  • Meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Express check-in

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge (varies based on length of stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fees vary based on length of stay
  • Service animals are exempt from fees
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Americas Best Value Inn El Paso West
Americas Best Value Inn Hotel El Paso West
Americas Best Value Inn El Paso West Motel
Hotel Hillvue
Hillvue El Paso
Extend-A-Suites Motel El Paso
Extend-A-Suites El Paso
Extend-A-Suites Utep Motel El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Hotel Hillvue El Paso
Extend-A-Suites Utep Motel
Extend-A-Suites Utep El Paso
Extend-A-Suites Utep Motel El Paso

Frequently asked questions

Overall score and ratings

3.0
Rating 5 - Excellent. 56 out of 309 reviews
5 - Excellent 18%
Rating 4 - Good. 72 out of 309 reviews
4 - Good 23%
Rating 3 - Okay. 62 out of 309 reviews
3 - Okay 20%
Rating 2 - Poor. 54 out of 309 reviews
2 - Poor 17%
Rating 1 - Terrible. 65 out of 309 reviews
1 - Terrible 21%

3.2/5

Cleanliness

3.5/5

Staff & service

2.2/5

Amenities

2.8/5

Property conditions & facilities

2.1/5

Eco-friendliness

2/5 Poor

Traveled with family
The property has a very nice floor plan and location. However, it is in dire need of updates. DIRTY, POORLY MAINTAINED, and FEELS UNSAFE!
Stayed 1 night in May 2022

2/5 Poor

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
I called to verify there was room, once I got there, already paid, there was no water, I said I just called you did not mention and he said, I say just what I have to say
Stayed 1 night in Apr 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This facility was terrible! I didn’t feel safe staying at this facility. Smoke detectors hanging from the wall broken. No toiletries in the bathroom. Hallway was wet and full of garbage. I would like to get refunded. This was a legit scam!
Stayed 3 nights in Jan 2022

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
There wasn’t soap neuther the room, and the front desk , towels only for One person
Stayed 1 night in Dec 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TLDR - absolutely not recommended, poor/missing amenities, unhelpful staff We were a group of six people staying in three separate rooms. All the three rooms were terrible, and we were utterly disappointed with the staff. After a lengthy and elaborate check-in process, we strolled down the corridors to look for our rooms. That was the first challenge, as most of the rooms had their number plates missing. Although we generally enjoy challenging our spatial reasoning, this was an unwanted surprise. Inside our rooms we were treated to the spectacle of broken or missing light fixtures and lamp shades, and unclean bedsheets. Amenities mentioned in the description were not to be found in some rooms. At this point, we were only slightly surprised to find that there were no toiletries in the bathroom. None. The front desk attendant kindly informed us (here, a synonym for unprofessional and uncaring), that there is nothing that they can do as they had just ordered the toiletries. Some of us could ponder the logistics of soap industry all night as the overnight construction noises next door kept us awake. It was if we were in a Sherlockian robbery mystery with so many missing pieces, but much much more mundane and annoying.
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was in very bad condition showers were not working Stains on carpet & condition of hotel is very bad
Stayed 1 night in Nov 2021

1/5 Terrible

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The motel was not incompliance to what was on web Site. Reserved a king bed room. Arrived at 5PM only room available was a room with 2 double beds. Motel said it was Expedia's falt.
Stayed 1 night in Nov 2021

2/5 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay there again.
I felt like it was a great deal.
Stayed 2 nights in Nov 2021