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I forgot my watch when checking out. The cleaning staff returned it and made my day.
This is our 2nd stay here. The first time the hotel was much cleaner. We were there 3 nights this time and the hallways needed vacuuming and the elevator needed to be cleaned. Overall room was fine. Staff was very helpful.
We've stayed at this hotel many times in the past; it's always been a good place to stay, and now it is even better. The staff was outstanding ! The location was excellent. The facility has made significant, needed impovments and upgrades. We will return.
The staff was very friendly, room was clean and very comfortable.
This was the perfect space for our family vacation. It was very close to or near a main road to the attractions that we were interested. The staff was very welcoming and responsive to our needs. The rooms and equipment are undergoing improvements and renovation- but this was never disruptive to our ...
Very nice hotel. I would stay here again. Very comfortable beds. Good location
We were on the go most of the time but the lady at the front desk was super nice. We had a good nights sleep.
I booked this hotel with plenty of time in advance. It was very unfortunate that they expierenced loss of water due to a pipe brake close to the hotel. No water for a day. They do offered another hotel but we booked this one for the location. Like I said, it was not the hotel's fault. The water came ...
Parking at this hotel is horrendous! Have events scheduled and therefore the registered guests are left without parking spaces. Had hotel sponsored pool party Saturday night that was so loud we couldn’t sleep 3 floors up!
Very nice suite. Upon check in, the front desk clerk upgraded our suite to a 2 bedroom, 2 bath suite at no extra cost. The suite fit our accommodations perfectly! Suite included fireplace, kitchen and living area. Indoor pool/hot tub was nice. Breakfast was good (scrambled eggs, sausage patties, ...
Great hotel and in the center of things. We really used the complimentary shuttle to run around to the malls and restaurants. We were a bit disappointed to find out that if booked through a service like Expedia, they don’t honor the Hilton Honors amenities like free room Wi-Fi. That was a surprise. ...
It is a nice hotel, much better than other for the price. We found a sunflower seed in our room when we first got in but that is not a huge deal for us. Also we didn’t bring gel or hairspray and they didn’t have any on hand but that was fine. Aside from that everything else was wonderful
Checkin was great!! Audrey was very nice and helpful.
I was in El Paso for a facelift and eye lid surgery. Our original room was ok for the night prior to the surgery, but we found out that we needed to move to a ground floor room for convenience. My eyes were still shut, so the hotel let a nice young bellman/driver come and assist my wife getting me ...
The room seem dirty when we arrived. The location was very convenient the staff was excellent
Nice hotel, great customer service. The only recommendation I would give to the inn is to have curtains in the suite long enough/ thick to cover the entire window, the street lights were shining in through the night and the sunlight would wake us in the early am, it was hard/impossible to sleep in ...
The Staff members were friendly. Valet parking staff were fast. Had a great stay.
Easy On And Of Highway. Several restaurants in the area.
The experience was horrible. When I reached out to the staff and voiced my concerns they were ignored. Found a condom on the side of the bed DISGUSTING. Shower backed up while in shower and water was cold. HORRIBLE
The first day they came to clean our room we informed them to come back in two hours, we got back that evening and it was not cleaned at all! Not Cool! The Next day they came at 8am because there was only two people working, yet we weren't even ready to leave.
The staff were excellent and the facility was very clean.
Pack up your luggage and leave behind worries to jumpstart your tension-free holiday. Looking for a fashionable spa hotel that ensures all your needs are met? We got you covered. Prefer to rest in a soothing boutique spa hotel? No problem. In fact, this area is so popular that it saw a huge increase of guests that are making it their perfect spot to unwind. Looking for a spa hotel to relax during the day, and which also has a number of options for a lively night out? Fortunately for you, El Paso
Finding your ideal hotel to relax in won't be an issue as El Paso has plenty of great choices to choose from. Decompress and get settled in. After that you can book your first appointment to indulge yourself at a nearby spa. After you've spent the day getting a massage treatment, decompressing in the steam room, or lounging poolside, you can spend the night exploring all The City With a Legendprovides. You may find it easier to relax realizing that you have selected a spot that a handful tourist know about. After having such an easy-going night, you might be reluctant to tell others about your new secret place. With plenty of cafes, bars, night clubs, and other engaging options, it'll be readily apparent why this area is an attractive for both locals and visitors that are looking for some excitement after sunset. Wherever you decide to go, just make sure to hang loose. Your spa vacation shouldn't be anything but extremely relaxing.
Providing plenty of comfortable retreats and and serene surroundings, it's clear why more and more people are choosing The City With a Legendas their stress-free spa holiday sanctuary.