“Everything was great at the hotel. The staff were really helpful and the food was great with good service. They allowed us to check in early as the rooms were available. Secure and gated area to walk freely.”
“I would like to report an issue with the room key card. Several times when we tried to enter the room, the key card did not work. We had to go to the front desk multiple times to ask them to activate it. The front desk staff member said that she had activated the card, but it still did not work.
Eventually, they sent a housekeeping staff member to help us, and she was able to open the door.
Thank you”