“had an amazing experience with the service. Since I stayed at the hotel for an extended period, the staff took great care of me throughout my stay. Their warm hospitality, kindness, and support made a big difference. Thank you for your excellent service and help—I truly appreciate it.”
“Our stay regrettably wasn’t good given the faulty fire alarm going off at 6.45am and slow management reaction to resolve. What should have been a relaxing overnight stay wasn’t as a result.
No real apology or refund for that matter offered!
Everything else was okay but not the level of other reviews we expected.”