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“I understand the rental was new, so there's some scope for improvement, but we got off to a bad start when I booked the property but was then told the pictures did not relate to the flat available. After negotiating we stayed, and the smart TV did not stream any channel or even Netflix, but although the shower immersion heater unit worked, the tap only ran cold in the bathroom sink, and there could have been a few more mugs, cutlery and some side plates would have been helpful. The flat needed……

“The room was good for our need and as a studio apt it was very well equipped. Bedding and towels very clean but room needed some extra cleaning in corners and shower plug and bathroom fan definitely in need of a good clean. Location very central for Ramsey but entrance their archway very tight”

“Great location. Quiet, clean, and comfortable.”

“Very good house owner.”

“All you need for an extended weekend for 2. Just a 10-minutes walk to both train station and city centre.”

“We stayed at this listing in another loft in 2024. It was an excellent stay. We chose this listing for our three week stay in 2025 based on the condition of the listings offered, the prompt and complete communication by the host, and the fact that we like the area. It has many restaurants, both fine and casual dining. It is a decent walk or a short bus ride to the Grand Arcade and the colleges. We would stay here again.”

“Expedia confirmed my booking and took payment. Around two hours later, the host cancelled because of “an error with the calendar” — for a stay that was due the very next day. That alone was bad enough, but the refund process made it worse. It took two days and three phone calls to Expedia to chase a proper refund, after the first refund shown was only partial. So I was left with no accommodation, wasted time, unnecessary stress, and then had to fight to get back the money I should never have……