Epping Vacations from $594

2.5/5 Stars Our stay here was a bit of a mixed bag. Upon arrival, we joked that we'd somehow entered the Twilight Zone – the vibe was more "motel" than "hotel." The staff were friendly enough, which was a definite plus. Our room was clean, for the most part, but we did notice that the spare pillows had some noticeable stains. Not a deal-breaker, but a bit disappointing. The real issue, though, was the overall atmosphere of the place. It felt deserted, like we were the only guests. The decor was straight out of a classic Western film – think tumbleweeds rolling down the sidewalk at any moment. While it had a certain quirky charm, it didn't exactly scream "luxury" or "modern amenities." If you're looking for a no-frills place to rest your head, this might be okay. However, if you're after a more hotel-like experience, you might want to look elsewhere. Perhaps a bit of renovation and some added amenities could elevate this place from motel vibes to something more impressive. For now, it's an average stop poor stay

The surrounding area is what makes this hotel such a nice place to stay. The hotel is family friendly.

Everything about Hintlesham Hall was superb.

It was okay, but for the price paid, and for a place that describes itself as ‘luxury’, I expected much more. We had one of the more expensive rooms (‘the piggery’) and I can see that once upon a time it was nice but it was looking quite run down and shabby, it severely needed a lick of paint, repairing of fixtures and fittings and the garden area really needed some plants, decent furniture and shade (currently it feels like a driveway with a picnic bench and two chairs.) Breakfast at the great barn wasn’t a great experience - staff seemed chaotic and on one day there was barely any food, drinks and juices had all ran out, no milk for the cereal etc. on another day we waited over half an hour for some coffees. We were meant to have dinner there but we cancelled because we weren’t filled with confidence following our breakfast experience! On the positive side - the staff are lovely, the massages were good, and the location (if you’re happy to drive) was good for exploring Suffolk. Overall I was disappointed and I’m not sure I’d recommend in its current state, but I hope they make some amends and improvements.

A truly beautiful venue, in a glorious setting. My ground floor room was spacious and aesthetically pleasing apart from the shower which didn’t drain and lack of hot water even at no peak times. The reception team and restaurant staff were very customer focused and professional. Unfortunately the spa team (apart from Kieran) could do with an attitude adjustment. It’s clear there is tension amongst themselves which shouldn’t be obvious to clients.