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Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Primary image
Indoor pool
Indoor pool
Indoor pool
Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Overview of Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

2.5-star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
1310 Wilmington Pike, West Chester, PA, 19382

Explore the area

    Room options

    About this area

    West Chester

    Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel is located in West Chester. Golf Course at Glen Mills and Tee It Up Golf Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ridley Creek State Park and Auburn Valley State Park. Brandywine Picnic Park and QVC Studio Park are also worth visiting. Guests love the hotel's quiet location.
    Visit our West Chester travel guideOpens in a new window
    Map

    Getting around

    • Exton Station - 14 min drive
    • Philadelphia Intl. Airport (PHL) - 32 min drive

    Restaurants

    • Shoo Mama's Farm Fresh Cafe - 3 min drive
    • Chick-fil-A - 4 min drive
    • Texas Roadhouse - 4 min drive
    • Masamoto - 5 min drive
    • PureBread Deli - 5 min drive

    About this property

    Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel

    Property highlights
    At Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel, you can look forward to a free breakfast buffet, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.
    You'll also enjoy perks such as:
    • An indoor pool
    • Free self parking
    • Free newspapers, an elevator, and coffee/tea in the lobby
    • A gift shop, smoke-free premises, and a front desk safe
    • Guest reviews speak highly of the quiet location
    Room features
    All guestrooms at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel feature perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and desk chairs.
    More amenities include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 32-inch flat-screen TVs with premium channels
    • Refrigerators, microwaves, and coffee/tea makers

    Languages

    English, German, Hindi, Russian, Spanish, Turkish

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard cleaning and disinfection practices of Clean Promise (IHG)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Guest accommodations are accessible via mobile device
    Guest rooms kept vacant for 72 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free uncovered self parking on site
    • Free RV/bus/truck parking on site
    • Wheelchair-accessible parking and van parking available

    Food and drink

    • Free buffet breakfast available daily 7:00 AM–10:00 AM
    • 1 bar
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center
    • Indoor pool

    Family friendly

    • Free cribs/infant beds
    • Indoor pool
    • Laundry facilities
    • Microwave
    • Refrigerator
    • Rollaway/extra beds (surcharge)
    • Snack bar/deli

    Conveniences

    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Change of bedsheets (on request)
    • Change of towels (on request)
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Multilingual staff

    Business services

    • 24-hour business center
    • Conference space (600 square feet)
    • Meeting room

    Accessibility

    • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
    • Accessible bathroom (select rooms)
    • Assistive listening devices available
    • Braille signage
    • Handrails in stairways
    • In-room accessibility (select rooms)
    • Lever door handles
    • Roll-in shower (select rooms)
    • Stair-free path to entrance
    • Visual alarms in hallways
    • Well-lit path to entrance
    • Wheelchair-accessible business center
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible van parking
    • Wheelchair accessible (may have limitations)

    More

    • At least 80% lighting from LEDs
    • Comprehensive food waste policy
    • Local artist showcase
    • No plastic drinking straws
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Bed sheets
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Free toiletries
    • Hair dryer
    • Private bathroom
    • Towels
    • Toothbrush and toothpaste (on request)

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Microwave
    • Refrigerator

    More

    • Bulk dispenser for toiletries
    • Connecting rooms available
    • Desk
    • Desk chair
    • Energy-saving features in guestrooms
    • Free local calls
    • Iron/ironing board
    • Laptop-friendly workspace
    • Mobile key entry
    • Phone
    • Safe

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    Pool
    Pool

    Policies

    Check-in

    Check-in time starts at 3 PM
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals are welcome, and are exempt from fees)

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for USD 15.0 per night
    Free cribs are available on request at the property

    Property payment types

    Important information

    Optional extras

    • Rollaway bed fee: USD 15.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    This property accepts credit cards; cash is not accepted
    Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Pool access available from 7 AM to 9 PM
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

    Property is also known as

    Holiday Inn Express Hotel West Chester
    Holiday Inn Express West Chester
    Comfort Inn Brandywine Valley
    Comfort Inn And Suites Brandywine Valley
    Comfort Inn & Suites Brandywine Valley Hotel West Chester
    Holiday Inn Express Hotel Suites West Chester

    Frequently asked questions

    Does Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel have a pool?

    Yes, this property has an indoor pool. Pool access is from 7 AM–9 PM.

    How much does it cost to stay at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel?

    As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel on Oct 13, 2022 start from $114.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

    Is Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel pet-friendly?

    No, only service animals are welcome at the property.

    How much is parking at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel?

    Self parking is free at this property.

    What time is check-in at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel?

    Check-in begins at 3 PM.

    What time is check-out at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel?

    Check-out is at 11 AM.

    Where is Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel located?

    Situated in West Chester, this hotel is within 6 mi (10 km) of Cheyney University, Chadds Ford Village & Barn Shops, and Brandywine Creek. Chadds Ford Historical Society and Brandywine River Museum are also within 6 mi (10 km).

    Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel and receive a full refund?

    Yes, Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites West Chester, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

    Overall score and ratings

    4.1

    Very Good

    Rating 5 - Excellent. 387 out of 881 reviews
    5 - Excellent 44%
    Rating 4 - Good. 297 out of 881 reviews
    4 - Good 34%
    Rating 3 - Okay. 101 out of 881 reviews
    3 - Okay 11%
    Rating 2 - Poor. 57 out of 881 reviews
    2 - Poor 6%
    Rating 1 - Terrible. 39 out of 881 reviews
    1 - Terrible 4%

    4.3/5

    Cleanliness

    4.2/5

    Staff & service

    3.6/5

    Amenities

    4.1/5

    Property conditions & facilities

    3.9/5

    Eco-friendliness
    Write a review

    5/5 Excellent

    Alejandro
    Traveled with partner
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Have everything for all my needs
    Stayed 3 nights in Sep 2022

    3/5 Okay

    John
    Business traveler, Traveled with family
    Liked: Cleanliness, staff & service, property conditions & facilities
    Disliked: Amenities
    I know breakfast was at 7 but why wasn't there fresh coffee before that. Doesn't take much to make it available for early risers.
    Stayed 1 night in Sep 2022

    3/5 Okay

    Katherine
    Liked: Staff & service
    The room wasn't in stellar shape- stains on the drapes, drapes didn't cover the whole window, put me in a room right beside the lobby which was noisy, and something had ripped off the wall in the bathroom.
    Stayed 2 nights in Sep 2022

    4/5 Good

    Kathy
    Traveled with family
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Breakfast was delicious. Lots of food to choose from. I'm pretty sure this hotel used to allow smoking. There was still a lingering odor. The room was clean and comfortable.
    Stayed 1 night in Sep 2022

    3/5 Okay

    Kathleen
    Traveled with partner
    Liked: Cleanliness, staff & service
    Pros: Clean bathroom, linens, friendly staff, quiet Cons: Needs need drapery, bathroom door needs a hook for hanging clothes, woodwork needs touching up/scratches etc. Would suggest removing carpeting, adding vinyl flooring and new color scheme for an updated look. Will stay again.
    Stayed 2 nights in Aug 2022

    4/5 Good

    julie
    Liked: Cleanliness, staff & service, property conditions & facilities
    I needed breakfast at 6:00 am and the hotel doesn’t serve it til 7:00 am. No coffee was even available. This is so late compared to ALL other hotels in IHG or any other hotels I’ve stayed.
    Stayed 1 night in Aug 2022

    5/5 Excellent

    JEAN
    Liked: Cleanliness, staff & service, amenities, property conditions & facilities
    Pool was a nice extra. Breakfast was very good.
    Stayed 1 night in Aug 2022

    5/5 Excellent

    Ann Theresa
    Traveled with family
    Liked: Cleanliness, staff & service, amenities
    Pros: Front desk staff was well-trained, kind, and helpful. Room was quiet, clean, spacious, comfortable; bathroom, too. The room included a closet safe and a refrigerator with a small freezer which was wonderful. A/C worked great. Morning breakfast bar was perfect (although there were a few things, like pancake grill, that weren't working). Cons: One bedside lamp had a broken "on" switch, the window curtains weren't hanging properly, the toilet seat was cracked. This could be a great hotel if some attention was given to the upkeep.
    Stayed 1 night in Aug 2022

    3/5 Okay

    Rafael, Astoria
    Traveled with family and small children
    Liked: Cleanliness, staff & service
    Disliked: Amenities, property conditions & facilities
    We stayed on a Tuesday night. The pool hours are only 6pm-10pm from Mon- Thurs. How does that make sense? Also, the bathroom sink stopper was all the way down stopping the sink from draining. There was no way of getting it to open up. I didn't complain since we were leaving the next morning. Other than those 2 issues everything was nice. Good for a quick one night stay I guess.
    Stayed 1 night in Aug 2022

    1/5 Terrible

    Kay
    Traveled with partner
    Disliked: Cleanliness, staff & service, property conditions & facilities
    Got very little sleep as a room full of teenage kids were left by their parents overnight. Nothing was done to manage their misbehavior even after complaining. Their room was within earshot of the front desk. They were hanging out in the hallway at an open air computer desk. They could be heard arguing and coming and going out of the room while they slammed their door. Our room's door lock was askew thus not securing our room's security. Worst accommodations that we have ever experienced! Go elsewhere!!!
    Stayed 2 nights in Jun 2022