Wow, I was astounded at how poor the customer relations were and outright disgusted by the conditions of this property and our room. Upon arrival, the property was overgrown and unkempt, looking pretty much abandoned. The receptionist just blankly stared at us until we said we were there to check in. Once I said this, she just curtly stated “they’re not ready” with no other information. We were not early for check in, so you might think she’d be a little more understanding/ helpful and offer an explanation and expected time our room would be ready, but I had to drag this info out of her question by question; her with a rude demeanor. When we finally went back to check in later that night and were assigned our room, I can’t explain how disgusting it was. Room number sharpied on the door, moldy bathroom and rusted fixtures, stains everywhere and on everything including the sheets. Air was clunky, loud and not that well working. Walls were all damaged, and so was the door itself. Looked like someone had to pry into it from the hall at some point. The room had an unpleasant musty odor. Not well insulated- we could hear the person above walking around and it seemed so loud and atypical for the usual sound barricading at most hotels. Then the next morning, a Sunday morning around 8:30 am, which I would still consider a quiet time, they were running a vacuum loudly in the hall and ramming it up against our door over and over. Would certainly not recommend, and we will not return.
