“Checked in to our room. There was urin stains on the side of the mattress. We were there for a totle of 12 minutes and had to check out. Asked for a refund and was denied”
“This is NOT a high end hotel, but it is very cozy. The overall appearance of the place was nice. Check in was easy. There are no room keys, but a pin/code. Luckily, the employee had it written down. We were told that it was sent to me, but I did not receive it. The location is very convenient...it's at the entrance to the Blue Ridge Parkway. We stayed in room #3. The room was nicely updated. The shower head definitely needs replaced. The air conditioner is in the bathroom. It cooled……