“Dianne went out of her way to be helpful at all steps of our stay. Great parking facilities, great shower, comfy bed. Everything needed was provided and well thought through. We were able to arrange to collect the keys early as we were due at a wedding and Dianne went out of her way to help us arrange a taxi booking to and from the venue nearby.
Breakfast was varied and plentiful.”
“The town of Brampton was a lovely spot to stay, with all the shops needed for wall walking at our fingertips. A small Wednesday farmer’s market was also a welcome surprise.
Lack of elevators is an expected annoyance that comes with the territory, but the room was clean (if expensive) and the people were lovely.”
“This is a lovely old pub in the middle of Warwick on Eden. The staff were extremely helpful and friendly. The room was cosy and clean and the bed was very comfortable. We stayed one night as we were heading to Scotland. We had a lovely evening meal, which I had pre booked. We had the flat iron steak which was cooked to perfection. Breakfast the following morning was equally as good, and freshly cooked to order.”
“Staff were excellent and so helpful. Food and breakfast service was first class. The bathrrom was very modern clean and well kept. The carpet was stained and did have a little fusty smell however the overall experience and amenties were good in the room. The tea caddy table did need to be bigger was difficult to make drink on there. ”
“Upon checking in was greeted by an unfriendly team member who was not welcoming. There is no lift in this hotel so we had to take our luggage down stairs and then upstairs which was horribly inconvenient. The room was ok but with no air conditioning it was much hotter inside than it was outside. There was a fan in the room that could have been turned on for us but wasn’t. There was only one towel in the bathroom, so my husband and I had to share as when we realized it was too late to request……
“Recently refurbished, rooms were clean and fresh and kept the original features of the property. Bathroom was lovely and bath a great size although did miss the option of grabbing a quick shower. Bathroom needs a blind or curtain please otherwise stunning room.”
“Quirky place to stay! Lovely big room for our family of four, in peaceful surroundings next to a ruined castle and 10 minutes from Hadrians Wall! Friendly staff and nice home cooked food for dinner and breakfast!”
“The overall status of the hotel is nice, we arrived quite later at 1:00am, but the housekeeping starts knocking doors from 9:30 all the way to 10:40 (about 4 times) to ask people to check out... they really did what their boss told...”