Fernhill Vacations from $692

Wasn’t my best experience this time. No furniture that made it easy to continue work or even have a meal there which I found odd. Booked a mountain view room which I did not receive. I would reconsider if I would go back again. The staff were friendly and the room was clean and tidy.

After staying in multiple properties across the South Island of New Zealand, including multiple hotel stays in Queenstown, this place is most definitely not a 5-star worthy hotel, 3 stars at best. The staff was extremely accommodating, polite, and we were always met with a smile on the face. With that being said, the place is an essentially a refurbished ‘boutique’ apartment (literally, though). The jacuzzi tub (at least in the Master Suite I was in) was lukewarm on arrival, smelled very stagnant, and there were particles floating around (mind you, I messaged the staff my planned ETA and would assume at $800+ USD/nt, at least the jacuzzi would be working…nonetheless). Notified staff, and let them know the fountain function did not work and the jet feature was working at maybe 20% and ONE SIDED only…was told this is “normal” of “all the jacuzzis”…so, don’t let the pictures fool you! It was a good stay, but not worth the money. I’d recommend the QT Hotel (similar price range, or cheaper), or the Rosewood (where true 5-star luxury is DEFINED).

Great hospitality and beautiful place. Highly recommend

Maybe have chopping board in the kitchen Room should be vacuumed at least once or twice if customer is staying for more than two days.

The apartment is amazing! great views. The lounge, kitchen are very roomy and comfortable. Great location, walking distance to town. Unfortunately the beds have a very basic mattress, with a tired mattress topper/protector. It was so uncomfortable that i was at risk of getting a pressure sore on my hip and Im a normal sized 10 woman. For the caliber of appartment and price, the bed quality did not live up to any standard.