Fidelity Castle Hotels

"Very clean house and a beautiful location overlooking the river. Our host, Larry, was very communicative and responsive. We hope to stay again next time we’re in Alton. "

"The breakfast wasn't the best, coffee was horrible. Whoever decided to put a barn door on the bathroom, needs to find another job. And the handles on that door are all on the outside."

"The desk server was on his phone in the parking lot and no where to be found. There was $hit smeared all over the public restroom in the lobby and when we asked if there was another restroom the kids could use and explained the situation the girl at the desk simply said NO thats thebonlynone we have and showed no concern for the cleanliness/ public health hazard of their hotel"

"The last night of three, the fire alarm rang 4 times near 2:00am. Local fire department showed up & reported this is ongoing false alarms at this Holiday Inn Express. No credit was offerred to us. Also the indoor pool is under renovation."

"Our couch was broken, pull out bed would barely come out and couldn't get it to go back in. Pool wasn't open and honestly thought it was an indoor pool from the description. The elevator was very scetchy as well. Was not impressed for the money I spent. "

"Great breakfast. Friendly staff "

"For what this hotel lacks in amenities it by far makes up for in comfort, convenience, and customer service! Everything single staff member was efficient, helpful, and SO friendly! This was the first time we traveled with our pup Vito and he was welcomed with open arms!"

"The room was beautiful and very clean. The little town was soooo cool too!!"

"This is a gem. We needed a few days away from home and this was perfect. There are many things to do at the property for all ages, hiking, scavenger hunt, exploring the creek, a fire pit, many DVDS and books, a well stocked pond for fishing. The towns around have many things to do Also, we especially liked the tour of the lock and dam. We would give a ten if we could!"