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"Clean room,friendly check in process.....hotel was so close to everything!"

"Hot tub was advertised but only if a certain room was purchased , I didn't purchase that room apparently, so I missed out on a hot tub"

"Our plans changed last minute and the hotel manager was very accommodating and helpful in getting our reservation cancelled. Also observed him checking in other guests and he was very courteous and helpful with them also. Definitely will be staying here when we travel to Florence again."

"Our room smelled like it had had a wet dog staying in it. There’s no place to hang towels in the bathroom but they made sure to hang a non descript picture on the wall where a really nice towel rack would’ve been ideal. Everything seemed kind of dirty, dingy, and shabby, and the refrigerator was quite loud. The lady at checkout was very friendly and so was the young lady who did breakfast. I wouldn’t recommend staying here unless you just need a quick place to hang your hat for the night. "

"Couldn’t have been a better experience."

"Room was clean, quiet and comfortable."

"The staff here was friendly and accommodating, the breakfast far superior from average. Jose made to order excellent omelets. The view we had was worth the stay. My only disappointment, the gym was not as advertised. The only thing that was functional was a lonely treadmill. There were no weights, as the machine was roped off and broken. "

"Staff is super friendly and accommodating. "

"Location worked well for our visit enjoyed view"