Title: Numa Florence Rodo Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=9743160&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Numa Florence Rodo This charming aparthotel in downtown blends convenience with comfort, offering quick check-in services and secure luggage storage for immediate exploration ## Photo gallery for Numa Florence Rodo ![Property entrance - Numa Florence Rodo (Florence)](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/43672e5f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Single Room, 1 Twin Bed (Small Room) | Living area | 43-inch Smart TV with cable channels - Numa Florence Rodo (Florence)](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/1bf52fb1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Single Room, 1 Twin Bed (Small Room) | Premium bedding, memory foam beds, in-room safe, individually decorated - Numa Florence Rodo (Florence)](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/97b0f6b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Numa Florence Rodo (Florence)](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/55e6c888.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (EUR 15 per person) - Numa Florence Rodo (Florence)](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/524ca496.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the Historic Center - Downtown, numa | Rodo Rooms & Apartments welcomes travelers with practical amenities. Guests connect with in-room WiFi, start their day with buffet breakfast, and appreciate the time-saving express check-in service when arriving. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Breakfast available ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Room ![Standard Room | Premium bedding, memory foam beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/db4a7be0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 8 reviews ### Highlights Soundproofed Individually furnished Individually decorated Free cribs/infant beds Smart TV Memory foam bed Premium bedding Separate bedroom - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Medium Room with Sofa Bed ![Medium Room with Sofa Bed | Premium bedding, memory foam beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/64b15d9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Medium Room with Sofa Bed 10.0 Exceptional 3 reviews ### Highlights Soundproofed Individually furnished Individually decorated Free cribs/infant beds Smart TV Memory foam bed Premium bedding Separate bedroom - City view - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Twin Sofa Bed ### View all photos for Large Studio with Kitchenette, Sofa Bed ![Large Studio with Kitchenette, Sofa Bed | Premium bedding, memory foam beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/fbb9b254.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Large Studio with Kitchenette, Sofa Bed 8.0 Very good 1 review ### Highlights Soundproofed Individually furnished Individually decorated Free cribs/infant beds Kitchenette Smart TV Memory foam bed Premium bedding - City view - 312 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 2 Twin Sofa Beds ### View all photos for Single Room, 1 Twin Bed (Small Room) ![Single Room, 1 Twin Bed (Small Room) | Premium bedding, memory foam beds, in-room safe, individually decorated](https://images.trvl-media.com/lodging/10000000/9750000/9743200/9743160/97b0f6b8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room, 1 Twin Bed (Small Room) 8.0 Very good 2 reviews ### Highlights Soundproofed Individually furnished Individually decorated Free cribs/infant beds Smart TV Memory foam bed Premium bedding Separate bedroom - 86 sq ft - 1 bedroom - Sleeps 1 - 1 Twin Bed ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/1000000/590000/580400/580315/8d3f9bdd.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Villa Neroli Coverciano - Pool - Breakfast included - Spa - Pet friendly 9.6 Exceptional 564 reviews $123 nightly $151 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/Florence-Hotels-Villa-Neroli.h580315.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=cdb85c0a-1ca5-499e-a68a-e1b6a97d38ee&top_cur=USD) Ad ![Suite, Terrace | View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/31000000/30310000/30304300/30304275/1b326fd4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The FRAME Hotel Historic Centre of Florence - 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Pet friendly - Free WiFi - Air conditioning - Breakfast available 7.8 Good 906 reviews $105 nightly $132 total Mar 15 - Mar 16 Total with taxes and fees [](https://www.expedia.com/Florence-Hotels-Hotel-Atlantic-Palace.h45737.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=1222&destination=Florence&destType=MARKET&latLong=43.769554,11.255808&searchId=cdb85c0a-1ca5-499e-a68a-e1b6a97d38ee&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-Rodo-Rooms-Apartments.h9743160.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFlorence-Hotels-Numa-Rodo-Rooms-Apartments.h9743160.Hotel-Information) ## About the neighborhood Located in Historic Centre of Florence, a neighborhood in Florence, Numa Florence Rodo is near a train station. Notable landmarks in the area include Piazza della Signoria and Cathedral of Santa Maria del Fiore, and travelers wishing to experience a bit of culture can try Uffizi Gallery. Piazza di Santa Maria Novella and Central Market are two other places to visit that come recommended. [Visit our Florence travel guide](https://www.expedia.com/Florence.dx1222) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.77244%2C11.25531&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lLCoec5bRs-DjJlcM7NXJKh_wsQ=) Via de' Calzaiuoli, 13 Nero, Florence, FI, 50122 ### What's nearby - ![Cathedral of Santa Maria del Fiore featuring a city, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/501046/58cc313e-b63c-4e3e-825f-1235037a9d48.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cathedral of Santa Maria del Fiore 2 min walk \- 0.1 miles - ![Piazza della Signoria featuring heritage architecture](https://images.trvl-media.com/place/508341/3cacf52e-4a22-482f-a8a5-1899ef71fd87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza della Signoria 3 min walk \- 0.2 miles - ![Piazza del Duomo which includes night scenes, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/508338/afd0d3ff-161f-4203-9580-7a3e1e60578d.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza del Duomo 3 min walk \- 0.2 miles - ![Piazza di Santa Maria Novella which includes a garden, heritage architecture and a church or cathedral](https://images.trvl-media.com/place/6167447/7f4e9e58-353d-4a42-8920-7d465f5e16de.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Piazza di Santa Maria Novella 5 min walk \- 0.3 miles - ![Uffizi Gallery in Florence in Italy](https://images.trvl-media.com/place/6075462/638682df-5d23-4089-83af-be7850616ae1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Uffizi Gallery 6 min walk \- 0.4 miles ### Getting around - Unità Tram Stop 8 min walk - Florence (ZMS-Santa Maria Novella Train Station) 10 min walk - Florence Airport, Peretola (FLR) 25 min drive ### Restaurants - Caffè Gilli 2 min walk - Scudieri 2 min walk - Move On 1 min walk - Il Bottegone 1 min walk - Don Nino 2 min walk ## About this property ### Numa Florence Rodo Hotel near Cathedral of Santa Maria del Fiore Located close to Piazza del Duomo and Piazza della Signoria, Numa Florence Rodo has plenty to offer. Stay connected with free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), express check-out, and express check-in - An elevator, luggage storage, and smoke-free premises Room features All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and desk chairs. Other amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and designer toiletries - 43-inch Smart TVs with cable channels - Free infant beds, coffee/tea makers, and heating ## Similar properties ![Interior entrance](https://images.trvl-media.com/lodging/1000000/60000/54200/54104/20da82ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Paris Historic Centre of Florence - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.8 Excellent 1,002 reviews $109 nightly $135 total Mar 2 - Mar 3 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=54104&PinnedHotelID=54104&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/60000/54200/54105/7d75eb32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Pendini Historic Centre of Florence - Breakfast included - Pet friendly - 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Luxury Rooms & Suite Historic Centre of Florence - Free WiFi - Air conditioning - Laundry - Breakfast available 9.4 Exceptional 282 reviews $192 nightly $226 total Mar 13 - Mar 14 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=2151705&PinnedHotelID=2151705&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=9743160&PinnedHotelID=9743160&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9743160,54104,54105,7519914,1581199) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 15 for adults and EUR 15 for children ### Family friendly - In-room crib - Soundproofed rooms ### Conveniences - Guidebooks - Lockers - Luggage storage ### Guest services - Housekeeping (weekly) ### Accessibility - Elevator ### More - Eco-friendly cleaning products used - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Memory foam mattress - Premium bedding ### Bathroom - Bidet - Designer toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch smart TV with cable channels ### Food and drink - Coffee/tea maker - Espresso maker - Free bottled water ### More - Desk - Desk chair - Eco-friendly toiletries - Heating (climate-controlled) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Mobile key entry - Recycling - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Express check-out available ### Special check-in instructions There is no front desk at this property Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance This property enforces quiet hours from 10:00 PM to 8:00 AM Information provided by the property may be translated using automated translation tools ### Access methods Access code, private entrance ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve cribs/infant beds This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Onsite parties or group events are strictly prohibited This property uses eco-friendly cleaning products Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number IT048017B4QUXVTGZK, IT048017A1JAFFL4G9 ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Rodo Hotel Fashion Delight Florence Rodo Hotel Fashion Delight Rodo Fashion Delight Florence Rodo Fashion Delight ## Frequently asked questions ### Is Numa Florence Rodo pet-friendly? ### How much does it cost to stay at Numa Florence Rodo? ### How much is parking? ### What time is check-in at Numa Florence Rodo? ### What time is check-out at Numa Florence Rodo? ### Where is Numa Florence Rodo located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Numa Florence Rodo Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.8 Location ### 9.2 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 262 8 - Good 100 6 - Okay 32 4 - Poor 13 2 - Terrible 7 ## Reviews ### 10/10 Excellent #### Christopher Jul 13, 2025 Liked: Cleanliness, amenities, property conditions & facilities fantastic location, easy check-in, AC was appreciated. ##### Christopher Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Nannette Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities An amazing location! Steps away from the Duomo. Great air conditioner that drowned out any noise from the street below. ##### Nannette Stayed 3 nights in Sep 2025 ### 8/10 Good #### Peter Aug 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fabulous location. Shower was A+. Breakfast was good. Only downside really was room needs better AC/ventilation. Overall, great value. ##### Peter Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Verified traveler Jun 13, 2024 Liked: Cleanliness, room comfort, communication Very good location, good size room, bed is comfy, and not noisy ##### Verified traveler Stayed 3 nights in Jun 2024 ### 10/10 Excellent #### Sabrina Mar 27, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication I liked the location, proximity to monuments and shopping malls, property was clean and quiet ##### Sabrina Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### PATRICK Aug 1, 2024 Liked: Cleanliness, room comfort, communication #### Amazing. This place was so well situated. Loved the hotel. ##### PATRICK Stayed 2 nights in Jul 2024 ### 6/10 Okay #### Ray Jun 28, 2025 Great location! I agree that the room doesn’t need daily cleaning or towel changes, but I hope visitors can drop off the trash somewhere in the hall everyday. There were many tiny bugs that flew around the trash can and also bit me! That wasn’t pleasant. ##### Ray Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Rebecca Jul 9, 2025 It was fine. It’s basically an apartment and you do not get any of the amenities of a hotel. It was in a good location. It was relatively clean however there were possessions from other people that were not removed from our room. Also the water for the shower was often cold. Also the toilet had two setting but only the big one worked. ##### Rebecca Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Todd Oct 14, 2023 Liked: Cleanliness, property conditions & facilities, communication This was very close and I mean close to everything! The room was cozy but do modern and nice that I can’t say enough good things. They have lockers so you can sort of early checkin and start sightseeing right away. Everything is high tech but in the good easy to understand way. Enjoy as this is the bomb. ##### Todd ### 10/10 Excellent #### Rachel Apr 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Two well furnished large rooms and a great location. ##### Rachel Stayed 1 night in Mar 2023 ### 8/10 Good #### Agenor Oct 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Ok ##### Agenor Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Jennifer Sep 28, 2025 Disliked: Staff & service, amenities, property conditions & facilities Difficult to find the actual building and initially check in as there are no front door staff. The building it’s in looks very old and run down so bad first impression. The actual room is okay. Walls are thin and they echo so if anyone’s in the hallway you can hear them clearly. ##### Jennifer Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Richelle Dec 18, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice location! ##### Richelle ### 10/10 Excellent #### Dory May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Perfect. Beutiful room and just steps from the Duomo..lively street with everything you could wish for. The room is lovely. Really a perfect roo. In the heart of Florence. ##### Dory Stayed 2 nights in May 2025 ### 8/10 Good #### Maisie Mar 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing location couldn’t ask for anything better! Although you will be woken up by the cathedral bells. Room was great, clean and if we needed to contact staff it was quick and easy. We had a great stay ##### Maisie Stayed 4 nights in Mar 2023 ### 6/10 Okay #### Verified traveler Aug 19, 2024 #### Only pro is location Location is the only great point. No air conditioning and bare minimum on the kitchenette ##### Verified traveler Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Peachy Jane May 21, 2024 Liked: Communication Disliked: Cleanliness, amenities, property conditions & facilities Location is good but property needs updating ##### Peachy Jane Stayed 2 nights in May 2024 ### 8/10 Good #### Marina Jun 10, 2024 Liked: Cleanliness, property conditions & facilities, communication If you can get by a draggy door to the restroom, this was a great stay & very roomy accommodation. The Duomo was our view out the window and all the activity of Firenze. So close to Uffizi and the many temptations of this fabulous city. ##### Marina Stayed 3 nights in May 2024 ### 6/10 Okay #### Liron Oct 18, 2024 Liked: Cleanliness Disliked: Communication Very small and very loud ##### Liron Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### RICK Sep 21, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect central location in Florence. Walk to anywhere. Located on a busy major street next to the Duomo. Quiet and convenient. More than worth the cost. ##### RICK ### 10/10 Excellent #### Jerald Apr 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean, comfortable, centrally located… Be aware that there is no front desk or reception — you log yourself in and out with security codes—but staff is quick to respond to texts with questions or concerns… ##### Jerald Stayed 8 nights in Mar 2023 ### 10/10 Excellent #### Jesus E Aug 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good! Clean ##### Jesus E Stayed 5 nights in Aug 2022 ### 6/10 Okay #### Mathanki Sep 8, 2025 Liked: Cleanliness Disliked: Staff & service We have returned from a two night stay here. This was advertised as a hotel, but upon booking I found out there is a virtual reception. Upon checking in, I found out there is no room service unless you stay over 7 days. The location was great, but we didn’t enjoy the stay as much. Every time I had a question or needed something, it meant communicating with a bit first via WhatsApp, then you wait to connect to an agent which took 5-6mins each time and then you verify your booking details before they would answer your query. In more than one occasion, I managed to find an answer or ask a guest for help in the time it took to get an answer from the agent. This was the last out of six hotels that I stayed during our trip to Italy and the only that I won’t be returning to. ##### Mathanki Stayed 2 nights in Aug 2025 ### 4/10 Poor #### Dominique Jul 12, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service Beautiful location and nice room. But no working A/C (despite there being a thermostat in room) and no communication when issues arise. ##### Dominique Stayed 4 nights in Jul 2023 ### 8/10 Good #### Lisa Sep 6, 2022 Liked: Cleanliness Great location but you may need earplugs as right near restaurants and bars but it didn’t bother us and with the aircon on it helped shut out the noise ##### Lisa Stayed 2 nights in Sep 2022 ## Explore a world of travel with Expedia - [Lodging](?equalTargetTab=tab-0) - [Flights](?equalTargetTab=tab-1) - [Packages](?equalTargetTab=tab-2) - [Cars](?equalTargetTab=tab-3) - [Vacation Rentals](?equalTargetTab=tab-4) - [Things to Do](?equalTargetTab=tab-5) - [B&B La Stella D'Oro](https://www.expedia.com/Florence-Hotels-BB-La-Stella-DOro.h16761273.Hotel-Information) - [Soggiorno Primavera](https://www.expedia.com/Florence-Hotels-Soggiorno-Primavera.h2527006.Hotel-Information) - [Florence medali rooms](https://www.expedia.com/Florence-Hotels-Florence-Medali-Rooms.h114758149.Hotel-Information) - [Wyndham Garden Florence](https://www.expedia.com/Florence-Hotels-Hotel-Concorde.h1768371.Hotel-Information) - [San Pier Novello in Oltrarno](https://www.expedia.com/Florence-Hotels-San-Pier-Novello-In-Oltrarno.h38443458.Hotel-Information) - [Tornabuoni Place](https://www.expedia.com/Florence-Hotels-Tornabuoni-Place.h17814600.Hotel-Information) - [Residenza Manzoni](https://www.expedia.com/Florence-Hotels-Residenza-Manzoni.h2523519.Hotel-Information) - [The Sonetto Hotel Piazza Santa Croce, Sonder Hotel by Marriott Bonvoy™](https://www.expedia.com/Florence-Hotels-Privilege-Hotel.h3987694.Hotel-Information) - [Plaza Hotel Lucchesi](https://www.expedia.com/Florence-Hotels-Plaza-Hotel-Lucchesi.h8741.Hotel-Information) - [Nilhotel Florence](https://www.expedia.com/Florence-Hotels-Nilhotel.h2194929.Hotel-Information) - [Hotel De La Ville](https://www.expedia.com/Florence-Hotels-Hotel-De-La-Ville.h21408.Hotel-Information) - [La Luna Guesthouse](https://www.expedia.com/Florence-Hotels-La-Luna-Guesthouse.h2534062.Hotel-Information) - [Helvetia & Bristol Firenze – Starhotels Collezione](https://www.expedia.com/Florence-Hotels-Helvetia-Bristol-Firenze-Starhotels-Collezione.h34764.Hotel-Information) - [Boutique Hotel La Casa di Morfeo](https://www.expedia.com/Florence-Hotels-Hotel-La-Casa-Di-Morfeo.h8131753.Hotel-Information) - [Monna Lisa](https://www.expedia.com/Florence-Hotels-Hotel-Monna-Lisa.h1230.Hotel-Information) - [Room Mate Luca, Florence](https://www.expedia.com/Florence-Hotels-Room-Mate-Luca.h889658.Hotel-Information) - [Mio Hotel Firenze](https://www.expedia.com/Florence-Hotels-Diva-Hotel.h1621094.Hotel-Information) - [Il Salviatino](https://www.expedia.com/Florence-Hotels-Il-Salviatino.h2759537.Hotel-Information) - [Hotel Principe](https://www.expedia.com/Florence-Hotels-Hotel-Principe.h54095.Hotel-Information) - [Hotel Cestelli](https://www.expedia.com/Florence-Hotels-Hotel-Cestelli.h2524164.Hotel-Information) - [Flights to Province of Florence](https://www.expedia.com/Destinations-In-Province-Of-Florence.d179893.Flight-Destinations) - [Province of Florence Vacations](https://www.expedia.com/Province-Of-Florence.d179893.Destination-Travel-Guides) - [Car rentals near Province of Florence](https://www.expedia.com/Destinations-In-Province-Of-Florence.d179893.Car-Rental-Destinations) - [Province of Florence Vacation Rentals](https://www.expedia.com/Destinations-In-Province-Of-Florence.d179893.Vacation-Rental-Destinations) - [Things to do in Province of Florence](https://www.expedia.com/Things-To-Do-In-Province-Of-Florence.d179893.Travel-Guide-Activities)