- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property Clean and friendly kind helpful staff so no fault there. Room clean and warm and nice. Unfortunately what let our stay down was the fire alarm kept going off. It went off at 1:30am and again at 4am on the first night. Next night fire alarm went off again at 2am. My family were very unsettled and scared. It was very worrying and we couldn't go back to sleep each time which had an impact on our stay and a a result we were very tired and restless. We were booked for 3 nights and my family were wanting to leave after the 2nd night due to the anxiety and worries of the fire alarm going off in the middle of night. It did put. Downer on our stay unfortunately and hope that you could offer us some compensation... will look forward to hearing from you soon.