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Pestana Promenade Ocean Resort Hotel

Star Rating
4 out of 5

Information

Reviews

4.6 / 5Wonderful
539 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Madeira Casino
    3 min drive
  • Popular Location
    CR7 Museum
    3 min drive
  • Popular Location
    Santa Catarina Park
    4 min drive
  • Airport
    Funchal (FNC-Cristiano Ronaldo)
    24 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Twin Room, Partial Sea View

    Room Amenities

    • Partial sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Twin Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More details
  • Superior Room, Sea View

    Room Amenities

    • Sea view
    • Sleeps 3
    • 2 Twin Beds
    More details

About this area

Funchal

Pestana Promenade Ocean Resort Hotel is located on the boardwalk and in a walkable area with good airport proximity. Those looking for an activity can check out Funchal Marina, while everyone can enjoy the natural beauty of Lido and Madeira Botanical Garden. Funchal Municipal Garden and Funchal-Monte Teleferico are also worth visiting. Our guests appreciate the hotel's central location.

What's nearby

  • Popular Location
    Madeira Casino - 3 min drive
  • Popular Location
    CR7 Museum - 3 min drive
  • Popular Location
    Santa Catarina Park - 4 min drive
  • Popular Location
    Funchal Marina - 4 min drive
  • Popular Location
    Funchal Tourist Office - 6 min drive

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 24 min drive

About this property

Pestana Promenade Ocean Resort Hotel

Along with 2 restaurants, this smoke-free hotel has an indoor pool and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. All 110 rooms offer free WiFi, balconies, and LCD TVs with cable channels. Minibars, room service, and hair dryers are among the other amenities available to guests.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed
Property Registry Number - 3982

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 4.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Pestana Ocean
  • Pestana Ocean Promenade
  • Pestana Ocean Promenade Resort Hotel
  • Pestana Promenade
  • Pestana Promenade Ocean
  • Pestana Promenade Ocean Funchal
  • Pestana Promenade Ocean Resort Hotel
  • Pestana Promenade Ocean Resort Hotel Funchal
  • Pestana Promenade Resort Hotel
  • Pestana Promenade Ocean Hotel Funchal
  • Pestana Promenade Ocean Resort Hotel Madeira/Funchal
  • Pestana Promenade Ocean Resort
  • Pestana Promenade Ocean Resort Hotel Hotel
  • Pestana Promenade Ocean Resort Hotel Funchal
  • Pestana Promenade Ocean Resort Hotel Hotel Funchal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: EUR 4.50 per day

Food and drink

  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Spa services

Family friendly

  • Dry cleaning service
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Safe

Nearby things to do

Activities

  • Parasailing
  • Scuba diving
  • Snorkeling
  • Water skiing
  • Windsurfing
4.6

Wonderful

5 - Excellent
346
4 - Good
165
3 - Okay
24
2 - Mediocre
3
1 - Poor
1
4.5
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.6
Property condition

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 5 nights in Aug 2019

4/5 Good

This traveler didn’t leave comments with their review
Stayed 3 nights in Jun 2019

5/5 Excellent

This traveler didn’t leave comments with their review
Stayed 7 nights in Jun 2019

3/5

Check-in was underwhelming. It was late evening and the staff seemed uninterested. The layout is odd, and finding my room was weird: the ground floor is Level 0 and the reception hall is Level 5; unless you've been there before it's not immediately obvious that Level 5 represents street level and Level 0 is where most of the 'facilities' are located (i.e. the pool, bars, dining room …..). Having said that, my room on Level 0 had a 'balcony' which allowed direct entry to the pool area - very nice indeed. The 'Maitre D' was a bit grumpy, but in his job I'd be grumpy too !

Stayed 7 nights in May 2019

4/5 Good

Very good hotel in an excellent location near both shops and some excellent restaurants. Friendly staff and good facilities. Would definitely stay again and recommend to others. My only minor issues were: No tea/coffee making facilities in the room, which are found in other hotels (including Pestana). We had to use our own small travel kettle. I would like to have seen a greater selection of choices at breakfast - especially on the hot food. The hotel offers pay movies but our room had a small TV, which was positioned quite a way from the bed (for two people to watch, for example). Everything else was great.

Stayed 10 nights in May 2019

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