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Reviews of Americas Best Value Inn Gainesville, TX

2 out of 5
Americas Best Value Inn Gainesville, TX
3019 E Highway 82, Gainesville, TX

Reviews

6.2
Rating 10 - Excellent. 23 out of 114 reviews" "
Rating 8 - Good. 26 out of 114 reviews" "
Rating 6 - Okay. 21 out of 114 reviews" "
Rating 4 - Poor. 27 out of 114 reviews" "
Rating 2 - Terrible. 17 out of 114 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

mike

Liked: Cleanliness, amenities, property conditions & facilities
Reasonable priced hotel quick check in and very basic.
Stayed 1 night in Sep 2022

10/10 Excellent

Chasity

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room
Had a great stay and very affordable
Stayed 2 nights in Aug 2022

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2022

6/10 Okay

Lucy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very satisfied!
Bathroom was not very clean & it was TOO SMALL, very uncomfortable. I booked through Hotels.com and requested a smoking room but received a non smoking & was told that if there were any ashes we’d have to pay $200.
Stayed 2 nights in Mar 2022

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. The bed was a little stiff for my taste but was clean. Overall nice place.
Stayed 1 night in Mar 2021

8/10 Good

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Clifford

Disliked: Cleanliness, property conditions & facilities
Not happy with room
Stayed 1 night in Feb 2021

8/10 Good

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend outing
Everything went well just bathroom space was kinda small but overall place was clean and ok
Stayed 1 night in Oct 2020

6/10 Okay

Regina

Traveled with family
Disliked: Cleanliness
It smelled musty in the room and there were dead bugs in the bathroom.
Stayed 2 nights in Aug 2020

8/10 Good

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Nook, Texas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place I liked it I can stay here again plus beds feels good
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough place for an older hotel. Good and friendly service.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Clean overall and Ok for the price.. Staff is friendly.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff at the reception were very welcoming and helpful.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Smelled like an ashtray. Says $200 fee for smokers, hope they get their money because people are smoking in it. Nasty stench
Stayed 1 night in May 2019
Response from Guest Relations on Jun 4, 2019
Thank you for joining us during your recent travels, and for sharing some thoughts on your stay. We were saddened to learn of the unwanted odor you experienced during your visit, and we offer our sincerest apologies for any inconvenience. Your comments have been shared with our housekeeping team so they can quickly address any issue for the benefit of our future guests. We would love to change your perception during your next trip to the area, and we wish you all the best in your travels.

2/10 Terrible

T

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cigarette burns in bed sheets, no ice in ice machine, old and run down looking
Stayed 1 night in May 2019
Response from General Manager on May 22, 2019
We strive to offer an exceptional experience for all our valued guests, and we're saddened to learn we fell short in some aspects of your stay. Our team has been informed of your concerns regarding the ice-machine and bedding, and we would be delighted to change your perceptions and provide the exceptional experience you deserve should you find yourself back in the area. Happy travels!

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Quiet roadside motel. Felt like I’d stepped back to the ‘60’s, but w all modern amenities.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We literally booked it while at a restaurant down the street. Staff was very friendly and accommodating.Price very reasonable.Definitedly will use them again
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
The bath had poop smeared on the door. The beds was very uncomfortable.
Stayed 3 nights in Feb 2019

8/10 Good

NORA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Where my room was the parking space was inclined Andi fell flat on my face and manager just shrugged when I told him at checkout, so will not use again at this location
Stayed 2 nights in Sep 2018

4/10 Poor

Dora, Gainesville texas

Disliked: Staff & service
Its ok the bed are way to soft is good but they where so lumps is one check in was not in till 3 pm all other places is noon. sleepy and tired of driving you have to wait never again .at this place .
Stayed 1 night in Sep 2018

10/10 Excellent

Estela, Gainesville,TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was great. Slept well. The room and the parking area were clean
Stayed 1 night in Aug 2018

2/10 Terrible

roderick

Disliked: Cleanliness, property conditions & facilities, room comfort
Never again will we stay there
Room smelt like it had mold. Air conditioning worked but when it cut off it wouldn't come back on for a while. Bed was hard
Stayed 1 night in Aug 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had bedbugs
Stayed 1 night in Aug 2018

6/10 Okay

Jen

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don't expect too much. Not updated, barely clean. This is crash and go type of place. Thought the price per night was pretty high for the quality. While it could have been worse, it was not great. We simply stopped at a "cheap" place to crash for the night after a long day of driving. Thankfully didn't smell and linens appeared clean. The breakfast offered was simply fake orange juice, packaged treats, some cereal, and waffle iron. Coffee was awful. Thankful something was offered, but again, don't expect much.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Should have paid me to stay there
The beds were terrible hard and you sink into the middle. Had to take a cold shower no hot water. TV didn't work air conditioner did not cool the room carpet with sticky and dirty the telephone did not work the bathroom was so small you can barely fit in it. Do not stay here
Stayed 1 night in Jun 2018

8/10 Good

Shelby, Alvarado, Texas

Liked: Cleanliness, staff & service, room comfort
The only problem i had with the room is there were only 3 outlets in the room and they were being used for stuff that comes with the room. Other than that it was a very nice stay.
Stayed 3 nights in Mar 2018

8/10 Good

Ron, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to work conference
Staff friendly, room clean and bed comfortable. Overall good nights stay.
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
You get what you pay for. Lesson learned, again. Right out of 1940's, had electric or plumbing crew in next room, they drank A LOT, were loud and the little refrigerator made a terrible racket.
Stayed 1 night in Feb 2018

10/10 Excellent

ANDRONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable
Stayed 1 night in Jan 2018

2/10 Terrible

Mary, Gainsville Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t do it!
Room smells like cat urine and carpet is filthy. The toilet ran all Night. Very nasty place.... nothing good about it.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent place
Stayed 1 night in Dec 2017

4/10 Poor

Cold Feet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken
The bad experience began right off the bat with the bathtub running mysteriously. Yes, it turned on by itself - not a drip, but a full flow of water. The knob appeared to be broken but my husband figured out how to stop the flowing water. Next, I found it odd that the toilet seat was heated, but rather it was due to the very hot water in the tank (and stool). Then, there was the desk chair - terribly filthy, looked like it had sat out in the rain - plus it was simply dusty. And, and then there was the AC which didn't work on "auto." Finally, the bed mattress was worn and shoddy. The hard, firm edges where definitely that, while the center was "saggy." We stated because we were too tired to go elsewhere.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close To casino easy access Very polite front desk clerk Enjoyed good night sleep
Stayed 1 night in Nov 2017

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO FULLY FUNCTIONING BATHRROM
No Hot Water, Toilets don't Flush
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO HOT WATER - TOLIETS WOULDN'T FULLY FLUSH
No HOT WATER, toilets wouldn't flush, bathroom door wouldn't close and latch. Mangement had no solution
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty dirty
First the door would not open then when it did and was leaving it wouldn't open. Smelled horrible. Bugs in the window. Carpet stained and dirty. Chairs stained and dirty. Bathroom dirty bugs in bathroom. I did not stay in the room. I drove home instead of staying. I wasted my money, because I had prepaid and was not staying in the room.
Stayed 1 night in Aug 2017

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
America's best c*&@ whole world be best title!
The were spider webs in the room, torn carpet, stains and the chairs and curtains. The shower head was broken. When we got up at 7:30am to go get something to eat there was no breakfast offered and we were met in the parking lot by two old people who asked if we were leaving yet... check out was not till 11... what if I wanted to come back and just watch tv before I get back on the road? Thought house keeping wasn't suppose to talk to guess. A roach motel is cleaner and more professional than this place. Place not worth anything amount of money. DON'T STAY HERE!!!!!
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Stayed 1 night in Jun 2017

10/10 Excellent

Letonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Location was close to the casino. Staff was as always nice and friendly. Just a few little problems. But in all a good stay

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Gainesville stay
Convenient for my purposes.

6/10 Okay

BB, Gainesville

Disliked: Staff & service
It was a comfortable place to sleep one night.
Trying to checkout in the morning, no one came to front desk. Sat out in the front desk area for breakfast and waited for someone to come out. Nice waffle machine for breakfast, but no butter for on the waffle. There was syrup.

2/10 Terrible

Carl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doom and Gloom
There were holes in all the linen. The mattress sunk in the middle..so you were stuck in a hole. No coffee pot in room. No phone in room. The clerk was rude and the only one there. Cigarette butts littered the grounds. Bath towels were practically see through. The room had a odor of stale farts. Room was very old and in poor repair. Refrigerator had no freezer and there was a foul odor in it. Internet worked after we tracked down the clerk and was given the password. The only reason we stayed is my husband is cheap and he had done it so it was non-refundable. I will never forgive him.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not my best night ever
The first thing I noticed was the room smelled dirty, then I turned on the heater fan and noticed it was louder than normal. I was alone and just an overnight stay so I didn't ask to change rooms. I got air freshener to help with the smell. Had to turn off the fan to talk on the phone and also to be able to sleep. Fortunately the bed was comfortable. I will stay elsewhere in the future.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not even roaches would stay in this motel
Upon arrival a small child, assumably mentally challenged, greeted me and all she could say was umm... so after about 5 times of trying to explain to her that I had a reservation, I just walked away.

6/10 Okay

Verified traveler

Liked: Cleanliness