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Eagle Ridge Resort and Spa

2.5 star property
Family-friendly Galena resort in The Galena Territory with 3 restaurants

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Eagle Ridge Resort and Spa

Indoor pool
Front of property
Standard Room, 1 King Bed, Lake View, Courtyard Area | Hypo-allergenic bedding, pillowtop beds, blackout drapes, soundproofing
3 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.4

Very good

Popular amenities

  • Bar
    BarBar
  • Spa
    SpaSpa
  • Room service
    Room serviceRoom service
  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Gym
    GymGym

Most relevant reviews

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2/10 Terrible

Carol A
Nov 2, 2020
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About the neighborhood

Map
444 Eagle Ridge Dr, Galena, IL, 61036

What's nearby

  • Eagle Ridge Resort Golf - 9 min drive
  • Belvedere Mansion - 15 min drive
  • Old Market House - 16 min drive
  • Dowling House - 16 min drive
  • Chestnut Mountain Resort - 31 min drive

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 41 min drive

Restaurants

  • ‪Casey's General Store - ‬17 min drive
  • ‪The Galena Territory Owners' Club - ‬7 min drive
  • ‪McDonald's - ‬17 min drive
  • ‪Kaladi's 925 Coffee Bar - ‬15 min drive
  • ‪Vinny Vanucchi's - ‬16 min drive

About this property

Eagle Ridge Resort and Spa

Family-friendly resort located in The Galena Territory
18 holes of golf, a marina, and a grocery/convenience store are just a few of the amenities provided at Eagle Ridge Resort and Spa. Get out on the links at this resort and enjoy amenities such as a driving range and a restaurant with golf course views. Treat yourself to reflexology, a sports massage, or aromatherapy at Stonedrift Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and American cuisine. Enjoy the gym, as well as activities like horseback riding, fishing, and volleyball. A terrace, a coffee shop/cafe, and a garden are available to all guests.
Additional perks include:
  • An indoor pool
  • Full breakfast (surcharge), a free shopping center shuttle, and tennis courts
  • A roundtrip airport shuttle (surcharge), express check-out, and babysitting (surcharge)
  • A computer station, luggage storage, and free newspapers
Room features
All 460 rooms include comforts such as air conditioning, as well as thoughtful touches like late night room service and sound-insulated walls.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 40-inch HDTVs with premium channels and DVD players
  • Coffee/tea makers, daily housekeeping, and phones

Languages

English

Property amenities

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 3:00 PM
  • Free shopping center shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: USD 3 to 15 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • The Woodlands
  • Woodlands Lounge
  • Woodstone

Things to do

  • 18 holes of golf
  • Children's club
  • Fishing
  • Full-service spa
  • Golf carts
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Playground
  • Sauna
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (15,005 square feet of space)

Outdoors

  • Garden
  • Marina
  • Picnic area
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 308 buildings
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium satellite channels
  • DVD player
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 3 to 15 per person
  • Airport shuttle fee: USD 75 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Eagle Resort
Eagle Ridge
Eagle Ridge Galena
Eagle Ridge Resort
Eagle Ridge Resort Galena
Eagle Ridge Hotel Galena
Eagle Ridge Resort And Spa
Eagle Ridge Resort Spa
Eagle Ridge Resort Spa
Eagle Ridge And Spa Galena
Eagle Ridge Resort and Spa Resort
Eagle Ridge Resort and Spa Galena
Eagle Ridge Resort and Spa Resort Galena

Frequently asked questions

Does Eagle Ridge Resort and Spa have a pool?

Yes, this property has an indoor pool.

Is Eagle Ridge Resort and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Eagle Ridge Resort and Spa?

Check-in start time: 4 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Eagle Ridge Resort and Spa?

Check-out is at 11:00 AM.

Does Eagle Ridge Resort and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 75 per person applies.

Where is Eagle Ridge Resort and Spa located?

Set in Galena, this family-friendly resort is within 6 mi (10 km) of Eagle Ridge Resort Golf, Grant Park, and Grant Home. West Street Sculpture Park and Horseshoe Mound are also within 9 mi (15 km).

Eagle Ridge Resort and Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 193 out of 411 reviews" "
Rating 8 - Good. 145 out of 411 reviews" "
Rating 6 - Okay. 36 out of 411 reviews" "
Rating 4 - Poor. 27 out of 411 reviews" "
Rating 2 - Terrible. 10 out of 411 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Carol A

Disliked: Staff & service
Stayed 1 night in Nov 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Everything was nice except for the curtain valance falling down from the wall. Luckily no one got hurt
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Traveled with partner
Stayed Fri. 8/7/20- Sun 8/9/20 for a couples wknd. Hotel lobby and grounds are nice. Room was clean,came with refridgerator and coffeemaker. Sink next to small bathroom. Balcony overlooking lake would've been great, if it didn't have spiderwebs everywhere. Service at Highlands restaurant was very poor, waited 30 min and still no orders were taken. Bar restaurant food arrived at table cold. They took it back but it should'nt have happened
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Stayed 2 nights in Aug 2020

4/10 Poor

Susan

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointed with Hotels.com
I booked a Lakeview room with Hotel.com with you. It definitely said lakeview. When I got there they gave me a parking lot view room. This was not a special request. It was what I paid for. They were neither nice nor apologetic about it. I have received more warmth and willingness to please a guest from Best Western. They did not move me. .
Stayed 1 night in Aug 2020

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great couples weekend
Had a great time at Eagle Ridge. Staff was super friendly! Great amenities too! Free wine tasting, great entertainment, great food, and yoga and mimosas!? Was great weekend!
Stayed 2 nights in Mar 2020

6/10 Okay

Meme

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jim, ST. Charles

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean room. Winter carnival was fun with lots of things for kids to do.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back!
It was a pleasant stay. Nice hotel, good food and service. A little old/not so well maintained or need a renovation/facelift... Spa service was excellent. Winter festival was interesting. Will be back to visit again!
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property withan incredible view of the lake from our room.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The forest was beautiful the lake view was beautiful as well.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and restaurant. Excellent breakfast buffet
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything I needed was on site. what I didn't like that the pool closes so early.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The unit could use a bit of upkeep and modernization.
Stayed 3 nights in Oct 2019

10/10 Excellent

Ronda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Villa really needed updates...painting and other work to make them worth the $200+ per night.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and scenery. Villas could use some updating and directions for floorboard heater operations for guests to not overheat the villa.
Stayed 1 night in Oct 2019

8/10 Good

Janet P.

Liked: Cleanliness
Gurl’s weekend
This property is well maintained, unit has all kitchen necessities and quite spacious. My friends and I had a fabulous time and would definitely consider returning.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The room felt outdated and had a musty smell. The bathroom was too small. The bed/sheets were very uncomfortable. I felt like I was in a motel. I expected more out of a “resort/spa.”
Stayed 3 nights in Oct 2019

6/10 Okay

ChicagoLady, Chicago

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was a nice visit and the staff was kind, but the building needs upgrading and it needs to be modernized for the price you pay. There are still wall units for heat and air (no central air or heat), which makes for very dry, loud heat. The sink is in the main bedroom and the bathroom is so small you can barely shut the door without standing on the toilet. You can hear everyone enter and walk around in the rooms above and beside you. It's not worth the money you spend.
Stayed 2 nights in Oct 2019

8/10 Good

Rashmi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Stephen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort - needs a bit of updating. Old-fashioned coffee makers need to be replaced by Keurig.
Stayed 2 nights in Oct 2019

10/10 Excellent

Jeffry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019