“I loved staying here, the location is great. It is about a five minute walk from the train station, and within walkable distance to the center shops, dinning, and great areas to site see. The room was beautiful and very clean, the bed was incredibly comfortable, the bathroom was very spacious and very nice! There was also a very stocked up welcome basket in the room. The staff was friendly and very helpful, and check in and out was quick and easy. Didn't try the food downstairs, but the drinks……
“The whole experience at this lovely place was thoroughly enjoyed by both of us. From the staff to the food to the cleanliness of the room it was all excellent. Staff very helpful in telling us sites of interest and places to go. They make a great team and we would highly recommend this Facility😀”
“We had a great time in Inverness, the room was clean and comfortable. The breakfast was great and we had great communication with the owner who gave us advice on the route to drive to Aberdeen and to visit the Balmoral Castle. We would highly recommend this B&B to anyone wanting to visit Inverness.”
“Loved staying here, great bed and breakfast! Anne was so friendly and helpful. Breakfast was simple and good, took some leftovers to-go for road snacks. Would stay here again!”
“We had a wonderful stay at Furan Guesthouse. The owner was very friendly and funny. She had wonderful suggestions for activities and even had laminated packets of information on the area, which proved to be very helpful. Attention to detail is evident throughout the guest house. We loved the three-room family suite. It gave us plenty of room to spread out. ”
“The property is a 19 minute walk from the main shopping and dining area of Inverness. The host, Chris, met us at the door and showed us to our room. The place is lovely with all the amenities you'd want. I would definitely stay again!”
“This was my very first bed and breakfast so i wasnt sure what to expect. Regardless, any kind of expectations i couldve had were met and exceeded. The host is extremely welcoming and the property is absolutely beautiful.
We had an extremely busy day and would leave before breakfast was served which we were fine with skipping out and grabbing something on the road. When we told them this they went out of their way to pack us a lunch for our busy day with drinks and snacks.
Our room not only……
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."