“I loved staying here, the location is great. It is about a five minute walk from the train station, and within walkable distance to the center shops, dinning, and great areas to site see. The room was beautiful and very clean, the bed was incredibly comfortable, the bathroom was very spacious and very nice! There was also a very stocked up welcome basket in the room. The staff was friendly and very helpful, and check in and out was quick and easy. Didn't try the food downstairs, but the drinks……
“We had a great time in Inverness, the room was clean and comfortable. The breakfast was great and we had great communication with the owner who gave us advice on the route to drive to Aberdeen and to visit the Balmoral Castle. We would highly recommend this B&B to anyone wanting to visit Inverness.”
“The rooms have been renovated. They were clean, tidy and simple.
Both rooms were unable to get hot water for showers. The sink had hot water. This we could not figure out. Be sure to bring your personal soap and shampoo.
The two staff were friendly and helpful.
This loacaton worked fine for our quick stay in Dinwall.”
“Booked as a stop off before nc500 and was pleasantly surprised at how beautiful the hotel was, very clean, very nice rooms and the bed super comfy. Bathroom was beautiful too.
Had evening meal too, although restaurant was full we could sit in the bar area for food. A little noisy but I’m in the bar what could I expect lol
Really enjoyed our stay ”
“Absolutely marvellous. The host Janice was warm, helpful and informative.
Great breakfast- generous freshly cooked.
We were able to get our washing done which was handy.”
“Derek and Fiona are the best hosts I hv ever met. Though we arrive late, they had no issue at all and came out to receive us warmly and welcoming. The room is absolutely fantastic, neat and tidy. Can see they put a great deal of efforts to decorate them. Feeling very homey :)”
“Owner Fiona is so nice and helpful, great hospitality with a surprise nice welcome drinks and desert which make you feel very homely. Room is great, clean and nicely decorated. ”
“A real gem in the Highlands! The farm setting is idillic and our host was friendly and fascinating. And don’t miss the nearby Culbokie pub for a good dinner and local flavor. ”
"一向對此品牌有信心,早前於Exeter,或更早於Maldives的都感覺良好,但今次的體驗實在太差了!
此酒店地點非常之方便,就在high street 的未端,但對面就是酒吧和餐廳,昨晚酒吧的音樂根本令人不能入睡,到前台找經理投訴卻沒有回應,職員只說噪音問題一直存在,一直都有客人投訴!
說實在的,這次Scotland旅程,這一晚酒店房間的價格是最貴的,但真是想不到貴左那裡,被安排住在一樓,當然入住時不知道還有噪音問題,面向的是城市景觀,到今早早餐時的餐廳,面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。
這樣的價錢,房間只屬一般,服務方面,昨晚投訴了,都沒有什麼回應,只說如果要換只有普通的房間,酒吧的噪音會持續到三點,但當時已經是凌晨一點。
這次體驗真的沒有很差,只有更差!
I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing.
The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am.
This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing.
Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay."
"Impressive ! Phone line reachable & able to help bçs my flight delay 9hrs. Driving 270Km, I was 5min late, staff no complaint even they said wait me till 11:00pm !
Spaces room. Grand hotel inside both paintings, furniture with good match. Like stay at a small castle. Traditional Scottish restaurant, cosy, good food. Friendly greeting staffs. Big laund in front ... so good!"