Search Gates Mills Cottages

"Nostalgic beautifully renovated Hotel, enjoyed my stay immensely. "

"Room was clean and convenient for handicap accessible with automatic doors and lowered beds. Surprisingly there was not a handicap, accessible shower, and you had to step up into it over the tub lip.The food at the restaurant was just OK but the service was really slow. The service at the bar was also less than stellar. We saw several people come in and sit for about 10 minutes and never got waited on so they left. Granted there was one staff member however she was in the back room half the time. "

"There was no hot breakfast"

"We were given the wrong room, the correct room was not clean and had toilet issues. The toilet did get fixed promptly but the cleaning was not done well even after asking for it."

"Beautiful hotel! Breakfast was delicious!"

"I stayed for 4 nights. Room was clean and bed was so comfortable I slept great every night! Hotel staff were always welcoming and very polite. Perfect location! Everything was walking distance. I will definitely stay here again when I come back to Cleveland! 10/10"

"Booked here because of the indoor pool, which was closed. Disappointed. There was garbage all over in front from one of the garbage cans & still like that the next day. Horrible loud guests until 3 am, which I complained about 3 times & it took 3-4 calls each time to get the front desk to answer & nothing was done about it & smelled marijuana. Traveling with a child & got no sleep & no swim. "

"Price, location, clean and great staff matters "

"The beds were not the best this time smells and stains on all of the bedding including the pillowcases fitted sheets EVERYTHING We had to strip the beds, disinfect them then make the beds from scratch. The htel hostess was nice enough to bring us clean bedding so we tipped her"