Sheraton Grand Nashville Downtown

Photo gallery for Sheraton Grand Nashville Downtown

Featured Image
Premium bedding, pillowtop beds, in-room safe, desk
47-inch LCD TV with cable channels, video-game console, pay movies
47-inch LCD TV with cable channels, video-game console, pay movies
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Sheraton Grand Nashville Downtown

Sheraton Grand Nashville Downtown

4 out of 5

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
623 Union St, Nashville, TN, 37219

Explore the area

  • Popular LocationNashville Broadway3 min walk
  • Popular LocationMusic City Center13 min walk
  • Popular LocationNissan Stadium18 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)11 min drive

Choose dates to view prices

About this area

Nashville

Located in Nashville, Sheraton Grand Nashville Downtown is in the city center and near a train station. Ryman Auditorium and Frist Center for Visual Arts are local landmarks, and travelers looking to shop may want to visit Nashville Broadway and Farmer's Market. Looking to enjoy an event or a game while in town? See what's happening at Nashville Municipal Auditorium or Bridgestone Arena. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Nashville Broadway - 3 min walk
  • Tennessee State Capitol - 3 min walk
  • Tennessee State Museum - 3 min walk
  • Music City Center - 13 min walk
  • Nissan Stadium - 18 min walk

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 11 min drive

Restaurants

  • Library Bar — 1 min walk
  • Morton's The Steakhouse — 3 min walk
  • Frothy monkey — 3 min walk
  • 417 Union — 4 min walk
  • Puckett's Grocery — 4 min walk

About this property

Sheraton Grand Nashville Downtown

4-star Nashville hotel in Downtown Nashville with restaurant
A restaurant, a fitness center, and a conference center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite. All 482 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and LCD TVs with cable channels. Other amenities available to guests include coffee makers, free weekday newspapers, and video-game consoles.
Sheraton Grand Nashville Downtown offers 482 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 42.00 per night; includes in/out privileges)
  • Valet parking on site (USD 48.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16-20 per person
  • 1 restaurant

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Mini-fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference center (30000 square feet of space)
  • Meeting rooms - 17

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children 18 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 17 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Self parking fee: USD 42.00 per night (in/out privileges)
  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Refrigerator fee: USD 25.00 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 566 out of 1060 reviews
5 - Excellent 53%
Rating 4 - Good. 268 out of 1060 reviews
4 - Good 25%
Rating 3 - Okay. 109 out of 1060 reviews
3 - Okay 10%
Rating 2 - Poor. 74 out of 1060 reviews
2 - Poor 7%
Rating 1 - Terrible. 43 out of 1060 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 3 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 3 nights in Oct 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service, amenities
Great location but disappointing service and extremely over priced. It took our room A/C 3 days to reach the set temperature. We called 16 times to get it repaired and no answer. The restaurant never answered their phone. Parking is x2 the price of the place next door. I would expect for a $2200 stay they would at least offer to clean the room once. Never again.
Stayed 5 nights in Oct 2021

2/5 Poor

Traveled with family
Disliked: Cleanliness
I've stayed at this property before and I loved it. I went back to Nashville and took my sister and my mom. The AC in our room was broken!! We had four fans and they sent the technicians up there five different times. They never resolve the problem. And kept us in a room with no AC. I will not be returning back to the Sheraton Grand downtown Nashville.
Stayed 2 nights in Oct 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed and pillow so soft. Great night sleep
Stayed 1 night in Oct 2021