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Sheraton Grand Nashville Downtown

Photo gallery for Sheraton Grand Nashville Downtown

Property amenity
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Sheraton Grand Nashville Downtown

Sheraton Grand Nashville Downtown

4.0 star property

8.2/10 Very Good

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
623 Union St, Nashville, TN, 37219

Explore the area

  • Popular LocationBroadway7 min walk
  • Popular LocationMusic City Center13 min walk
  • Popular LocationNissan Stadium18 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)14 min drive

Room options

About this area

Nashville

Sheraton Grand Nashville Downtown is located in Downtown Nashville, a neighborhood in Nashville, and is in the entertainment district and near a train station. Broadway and Ryman Auditorium are cultural highlights of the area. Looking to enjoy an event or a game? See what's going on at Bridgestone Arena or Nissan Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's central location.

What's nearby

  • Tennessee State Capitol - 3 min walk
  • Tennessee State Museum - 3 min walk
  • Broadway - 7 min walk
  • Music City Center - 13 min walk
  • Nissan Stadium - 18 min walk

Getting around

  • Nashville Riverfront Station - 14 min walk
  • Nashville International Airport (BNA) - 16 min drive

Restaurants

  • Rae's Gourmet - 2 min walk
  • Morton's The Steakhouse - 3 min walk
  • Frothy monkey - 3 min walk
  • Oscar's Taco Shop - 3 min walk
  • 417 Union - 4 min walk

About this property

Sheraton Grand Nashville Downtown

4-star hotel near Vanderbilt University
Close to Ryman Auditorium and Broadway, Sheraton Grand Nashville Downtown provides a library, dry cleaning/laundry services, and 2 bars. The onsite restaurant, The Library Bar, features American cuisine. In addition to a gym and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and valet parking (surcharge)
  • An area shuttle, express check-out, and a gift shop
  • Tour/ticket assistance, concierge services, and an elevator
  • Guest reviews give good marks for the central location and helpful staff
Room features
All 482 rooms boast comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra amenities include:
  • Pillowtop mattresses and free cribs/infant beds
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 47-inch LCD TVs with premium channels
  • Video-game consoles, coffee/tea makers, and desks

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 45.00 per night; includes in/out privileges)
  • Valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 2 miles

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: USD 16-20 per person
  • 1 restaurant
  • 2 bars/lounges

Restaurants on site

  • The Library Bar
  • Skye Lounge

Things to do

  • Fitness center

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (30000 square feet of space)
  • Meeting rooms - 17

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • Handrails in stairways
  • In-room accessibility
  • Raised toilet seat
  • Valet for wheelchair-equipped vehicle
  • Vibrating pillow alarm
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 47-inch LCD TV
  • Cable channels
  • Pay movies
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 75 lbs)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Self parking fee: USD 45.00 per night (in/out privileges)
  • Valet parking fee: USD 55.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Sheraton Nashville Downtown
Nashville Downtown Sheraton
Sheraton Hotel Nashville Downtown
Sheraton Nashville Downtown
Sheraton Grand Nashville Hotel
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville
Nashville Sheraton
Sheraton Nashville
Sheraton Grand Nashville Downtown Hotel
Sheraton Grand Nashville Downtown Nashville
Sheraton Grand Nashville Downtown Hotel Nashville

Frequently asked questions

Is Sheraton Grand Nashville Downtown pet-friendly?

Yes, this hotel allows dogs (limit 2 per room) with a maximum weight of up to 75 lbs per pet.

How much does it cost to stay at Sheraton Grand Nashville Downtown?

As of Nov 30, 2022, prices found for a 1-night stay for 2 adults at Sheraton Grand Nashville Downtown on Dec 23, 2022 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Grand Nashville Downtown?

Self parking is available for USD 45.00 per night. Valet parking is available for USD 55.00 per night.

What time is check-in at Sheraton Grand Nashville Downtown?

Check-in is from 3 PM - midnight.

What time is check-out at Sheraton Grand Nashville Downtown?

Check-out is at 11 AM.

Where is Sheraton Grand Nashville Downtown located?

Located in Downtown Nashville, this hotel is within a 10-minute walk of National Museum of African American Music, Broadway, and Ryman Auditorium. Bridgestone Arena and Music City Center are also within 15 minutes. Nashville Riverfront Station is 14 minutes by foot.

Can I cancel my reservation for free at Sheraton Grand Nashville Downtown and receive a full refund?

Yes, Sheraton Grand Nashville Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Grand Nashville Downtown cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.2

Very Good

Rating 10 - Excellent. 655 out of 1268 reviews" "
" "10 - Excellent 52%
Rating 8 - Good. 291 out of 1268 reviews" "
" "8 - Good 23%
Rating 6 - Okay. 155 out of 1268 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 99 out of 1268 reviews" "
" "4 - Poor 8%
Rating 2 - Terrible. 68 out of 1268 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.5/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Yolanda
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a few blocks from all the action on Broadway. Staff was great!! Highly recommend

2/10 Terrible

Baker
Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Service is absolutely terrible. Parking as well
Stayed 1 night in Nov 2022

8/10 Good

Megan
Traveled with group
Liked: Cleanliness, staff & service
We did not find out until the last day that there was a shuttle to down town. This would have been helpful to know, but didn’t see it indicated anywhere.
Stayed 3 nights in Nov 2022

4/10 Poor

Bryn
Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This is a beautiful hotel in a convenient location but there are a lot of problems. Rooms are dated and showers barely work. Had to get 3 different sets of room keys because they’d randomly stop working. Elevators take forever and often have long lines. Staff is great!
Stayed 1 night in Nov 2022

4/10 Poor

Charles
Traveled with family
Disliked: Cleanliness, staff & service
Not what you expect from a Sheraton. Lobby was nice. Room was like a 1 or 2 star. Wallpaper peeling from walls. Tiny bathroom with a Motel 6 tub and shower. Staff was not friendly or receptive to requests for move or other assistance with awful room. Not that it matters but I am a Gold Elite member with Bonvoy and that did not help
Stayed 3 nights in Oct 2022

6/10 Okay

Marc
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet was spotty at best. First night had no access on my computer. Staff was helpful and friendly and gave me the number for the provider. Reached out to them and There were able to help. Wasnt till my last day that internet worked sufficiently. Biggest issue I have is parking. Really should not be charged and additional $45 to self part or $55 per night to valet. Include this in the price or at very least notify before booking that there is an additional cost. Hotel is on top of the parking garage, to state that it is owned by another company is ridiculous. Partner with the garage vendor and include that in the stay. Staff was great though.
Stayed 2 nights in Oct 2022

10/10 Excellent

June, Haughton
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really nice. The environment was welcoming and nice. We enjoyed our stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Lakeisha
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2022

6/10 Okay

Amy
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
The property photos of the rooms were not accurate. The hotel is “worn” and outdated and our room did not have a chair and side table in it upon arrival.
Stayed 2 nights in Sep 2022

10/10 Excellent

Brian
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 2 nights in Sep 2022