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Quality Inn Creekside - Downtown Gatlinburg

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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Desk, blackout drapes, iron/ironing board, free WiFi

Overview of Quality Inn Creekside - Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Business services
Map
125 Leconte Creek Rd, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationGatlinburg SkyLift Park6 min walk
  • Popular LocationGreat Smoky Mountains National Park7 min walk
  • Popular LocationRipley's Aquarium of the Smokies14 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)70 min drive

Room options

About this area

Gatlinburg

Located in Gatlinburg, Quality Inn Creekside - Downtown Gatlinburg is connected to the convention center. The area's natural beauty can be seen at Great Smoky Mountains National Park and Great Smoky Mountains National Park Headquarters, while Gatlinburg SkyLift Park and Ripley's Aquarium of the Smokies are popular area attractions. Anakeesta and Dollywood are not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. Guests appreciate the hotel's central location.

What's nearby

  • Smoky Mountain Brewery - 1 min walk
  • Ober Gatlinburg Aerial Tramway - 1 min walk
  • Gatlinburg SkyLift Park - 6 min walk
  • Great Smoky Mountains National Park - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • Crockett's Breakfast Camp - 2 min walk
  • The Park Grill - 3 min walk
  • Bennett's Pit Bar-B-Q - 3 min walk
  • The Peddler - 4 min walk
  • The Best Italian on the Parkway - 9 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Hotel near Great Smoky Mountains National Park
Near Ripley's Aquarium of the Smokies, Quality Inn Creekside - Downtown Gatlinburg provides a free breakfast buffet, a terrace, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • RV/bus/truck parking, a banquet hall, and a front desk safe
  • Coffee/tea in the lobby, tour/ticket assistance, and meeting rooms
  • Guest reviews speak well of the central location and helpful staff
Room features
All 104 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Guest reviews give good marks for the clean, spacious rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Local maps
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cleaning fee: USD 5.99 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg
Quality Creekside Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel
Quality Inn Creekside - Downtown Gatlinburg Gatlinburg
Quality Inn Creekside - Downtown Gatlinburg Hotel Gatlinburg

Frequently asked questions

Does Quality Inn Creekside - Downtown Gatlinburg have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn Creekside - Downtown Gatlinburg?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Quality Inn Creekside - Downtown Gatlinburg on Dec 6, 2022 start from $53.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn Creekside - Downtown Gatlinburg pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn Creekside - Downtown Gatlinburg?

Self parking is free at this property.

What time is check-in at Quality Inn Creekside - Downtown Gatlinburg?

Check-in is from 3 PM - anytime.

What time is check-out at Quality Inn Creekside - Downtown Gatlinburg?

Check-out is at 11 AM.

Where is Quality Inn Creekside - Downtown Gatlinburg located?

Situated on a river, this hotel is within a 10-minute walk of Ole Smoky Moonshine Distillery, Gatlinburg SkyLift Park, and Great Smoky Mountains National Park. Gatlinburg Convention Center and Ripley's Aquarium of the Smokies are also within 15 minutes.

Can I cancel my reservation for free at Quality Inn Creekside - Downtown Gatlinburg and receive a full refund?

Yes, Quality Inn Creekside - Downtown Gatlinburg offers free cancellation on select room rates, because flexibility matters! Please refer to Quality Inn Creekside - Downtown Gatlinburg cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

6.2
Rating 10 - Excellent. 192 out of 1002 reviews" "
" "10 - Excellent 19%
Rating 8 - Good. 265 out of 1002 reviews" "
" "8 - Good 26%
Rating 6 - Okay. 189 out of 1002 reviews" "
" "6 - Okay 19%
Rating 4 - Poor. 186 out of 1002 reviews" "
" "4 - Poor 19%
Rating 2 - Terrible. 170 out of 1002 reviews" "
" "2 - Terrible 17%

6.3/10

Cleanliness

7.0/10

Staff & service

5.7/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

4/10 Poor

Tate, Elburn
Traveled with partner
Disliked: Cleanliness, amenities
Needs to be updated

10/10 Excellent

Larry
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs a little more up keep

2/10 Terrible

Rowena
Disliked: Amenities, property conditions & facilities
the room has spiders and cockroaches. the swimming pool is not there it is so dirty, the room is not that cleaned

4/10 Poor

Jennifer
Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The first room they put us in had a door that would not open due to the door handle. The second room had extensive water damage and black mold. Then we got a choice of 3 rooms and chose one on the third floor. The staff is amazing and accommodating, but the hotel needs some serious repairs. The location is great. Towards the mountains side of the parkway, so it’s quiet. Parking is a little difficult, since the spaces are so tight. There are multiple buildings that make up the hotel with a weird outdoor elevator to get you from building to building. To be honest, I would hesitate to stay here again because of the mold problem. Everything else was manageable once I got used to it.
Stayed 4 nights in Nov 2022

10/10 Excellent

Julie, Maiden
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our go to place in Gatlinburg for 10 years
Stayed 3 nights in Oct 2022

2/10 Terrible

Darlene
Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place was terriable! The room was very musky smelling and mold around the tub. The vanity in the bathroom is falling apart. Water leaked from under the sink. The hot water took at least 20 minutes to heat up. They had blue tape holding the trim up in the kitchen area. I will never stay there again! Very old and needs some major up keep and repairs!
Stayed 3 nights in Nov 2022

8/10 Good

Elizabeth
Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The location is good walking distance to downtown and quite my room view is good. But the property is old bed sheets old.. elevator dirty., televisions no channels the remote control is not working..

4/10 Poor

Welinton
Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Great place Nice looking rooms But too many ticks.. my wife and daughter have around 20 bites all over the body😡

4/10 Poor

Carol
We paid $816 for 3 nights for a room that i wouldn't have paid half that price for. Our initial feeling walking into the room was just a sickness in our stomach.

8/10 Good

William
Traveled with partner
Liked: Cleanliness, staff & service, amenities
It was ok
Stayed 2 nights in Oct 2022