5/5 Excellent
ConnieTucker, Murfreesboro, TN
Traveled with family
12 Nov 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2020
Overview of River Terrace Resort & Convention Center
Photo gallery
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Parking included
- Pet Friendly
- Air Conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 24-hour vacancy between guest room stays
Explore the area
Ripley's Aquarium of the Smokies3 min walk
Anakeesta5 min walk
Gatlinburg SkyLift Park7 min walk
Knoxville, TN (TYS-McGhee Tyson)69 min drive
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Room, 2 Queen Beds (River)
Photos of Room, 2 Queen Beds (River)
Room, 2 Queen Beds (River)
4.1/5 guest room ratingMore detailsRoom amenities
- 248 sq ft
- River view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
248-sq-foot room, balcony/patio with river views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Bathroom - Private bathroom and bathtub or shower
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
Standard Room, 2 Queen Beds
Photos of Standard Room, 2 Queen Beds
Standard Room, 2 Queen Beds
3.7/5 guest room ratingMore detailsRoom amenities
- 248 sq ft
- Mountain view
- Sleeps 4
- 2 Queen Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Queen Beds
248-sq-foot room, balcony/patio with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Bathroom - Private bathroom, free toiletries, and a bathtub or shower
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
Standard Room, 1 King Bed
Photos of Standard Room, 1 King Bed
Standard Room, 1 King Bed
3.8/5 guest room ratingMore detailsRoom amenities
- 252 sq ft
- Mountain view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
252-sq-foot room with mountain views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Bathroom - Private bathroom, free toiletries, and a bathtub or shower
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
Room, 1 King Bed (River)
Photos of Room, 1 King Bed (River)
Room, 1 King Bed (River)
4/5 guest room ratingMore detailsRoom amenities
- 252 sq ft
- River view
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
252-sq-foot room, balcony/patio with river views
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Bathroom - Private bathroom and bathtub or shower
Practical - Safe, iron/ironing board, and phone
Comfort - Air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking, pet friendly
About this area
Gatlinburg
River Terrace Resort & Convention Center is located in Gatlinburg. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's activities can be experienced at Ober Gatlinburg Ski Area & Amusement Park and Ober Gatlinburg Ski Resort and Amusement Park. Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park are not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking. Guests appreciate the resort's central location.
View in a map
What's nearby
- Ripley's Aquarium of the Smokies - 3 min walk
- Anakeesta - 5 min walk
- Ripley's Believe It Or Not Museum - 7 min walk
- Gatlinburg SkyLift Park - 7 min walk
- Gatlinburg Space Needle - 8 min walk
Getting around
- McGhee Tyson Airport (TYS) - 69 min drive
Restaurants
- Drafts Sports Bar — 1 min walk
- Tom & Earl's Back Alley Grill — 3 min walk
- Pancake Pantry — 5 min walk
- Cheese Cupboard & Hofbrauhaus — 6 min walk
- Atrium Pancakes — 9 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
Food and drink
- 1 restaurant
- 1 bar
Things to do
- Outdoor pool
Family friendly
- Laundry facilities
- Outdoor pool
Conveniences
- Banquet hall
- Elevator
- Gift shop/newsstand
- Vending machine
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Laundry facilities
- Tour/ticket assistance
Languages spoken
- English
Business services
- Business center
- Meeting rooms
- Conference center
Outdoors
- Picnic area
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
Bathroom
- Bathtub or shower
Entertainment
- Cable channels
- Flat-screen TV
More
- Iron/ironing board
- Phone
- Safe
See similar properties
Policies
Check-in
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 150 per stay
Dogs and cats only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 200 per accomodation, per stay
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Pet fee: USD 150 per stay
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Property is also known as
River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg
Frequently asked questions
3.9
Good
4.0/5
Cleanliness
4.3/5
Staff & service
3.7/5
Amenities
3.6/5
Property conditions & facilities
4/5 Good
Verified traveler
Traveled with partner
8 Nov 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020
4/5 Good
Verified traveler
Traveled with family
28 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
4/5 Good
Verified traveler
Traveled with family
25 Oct 2020
Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2020
5/5 Excellent
Robert, Cincinnati
Traveled with partner
15 Oct 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020
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