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“Everything great, except that when we booked we informed you that my wife had a breathing problem and used oxygen, and also asked whether you had a lift, to which the answer was yes. On arrival we were given a room on the side without a lift, so my wife was obliged to struggle up and down the stairs. On the side where there was a lift, the sitting room and restaurants required no use of stairs. Obviously you decided to ignore our problem for some other convenience of the hotel management. ”

“Simply stunning from start to finish. Great hotel, great facilities the staff exceptional”

“No hay mucho cerca pero es un excelente hotel con buena ubicación para viajar a pueblos cercanos si tienes auto. Las instalaciones están excelentes los cuartos y baños más amplios en Escocia tienen un excelente Bar y Restaurant ”

“We really enjoyed our stay. Apartment had all we needed. It was really spacious and beds were extremely comfortable. Showers were fantastic. Security was second to none as Donald Trump was staying next door the weekend we stayed! Was fun to watch his motorcade go by the end of the road. Even had drones flying over and reporters doing live broadcasts on the lawn on the front of the development. Will definitely be back but don’t think Donald will be here next time.”

“No light on in hotel on arrival, front door locked, rang bell no answer, phoned hotel straight to answer machine, read note hanging off the front door deliveries to side of building, side door open nobody around went through several doors shouting hello but nobody answered went through private door and got someone who got the key for room. 83 year old lady had to then walk up four flights stairs room in the attic was family room. Went into room and put kettle on as room was cold. I went to...

“電気は、つかない。　洗濯機は、機能しない。 担当に連絡しても、レスポンスがない。”

“We had a wonderful stay at Kitty’s cottage. The cottage is so homely and feels really welcoming. It’s lovely and warm, even when the weather outside was freezing. It was super clean and very well equipped. We loved walking on the beach, which is only moments away, with such beautiful views. Driving over Galloway forest park, we stopped to feed the goats and deer, which was wonderful. You need to take your own carrots or other fruit / veg to feed them. Galloway forest is also a dark skies...