Grand Opera House Tours

Room was good for the price, staff was good, even with helping with an issue with Wi-Fi. Breakfast was good. My only issue was the overpowering sweet smell. Too much flowery room deodorizer or something to that effect. The staff advised me to keep the window open so I did.

The property and grounds looked very nice! Great location only 1 block from Wolf River! However, the first room with the King bed that we requested smelled strongly of smoke. The clerk moved us to another room quickly with 2 queens, which fine except the TV and nightstand lamp did not work!

Rooms very clean and comfy. Hot tub is nice and hot. We were told house keeping would be in to clean every 3rd day of out stay to ask the desk if we needed anything. No problem. So we didn't put up our do not disturb sign. However, the next day we came back to our room to find staff had been in our room to replenish towels. We didn't need. So do not disturb is needed regardless. No toilet paper or kleenex were left though that is what was needed. So we n just got from front desk. Worst part was the staff named Liz. She was in care of the breakfast area. Breakfast was suppose to go till 10:30am. Just before 9:30am we go down to eat. No eggs, hardly any biscuts and gravy. All the cold stuff was picked over. She hadn't refilled anything. When my fiance asked if she was gonna she was snotty and replied she hadn't planned on it since breakfast was almost done. There was still a hour left. Other people were in the room eating Mc donalds due to not having stuff available as well. When my fiance stated that there was an hour yet he was accused of being rude and yelling at her when all he infact did was ask. So dont recommend this place if u want to enjoy a included breakfast. You will be left hungry or going to a restaurant. So disappointed. Breakfast should be replenished as long as breakfast hours are still going on.