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Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Photo gallery for Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Exterior
Property amenity
Premium bedding, down comforters, pillowtop beds, in-room safe
Free daily buffet breakfast
Lobby lounge

Overview of Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

2.5 star property
8.8 out of 10 Excellent
8.8/10 Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Air conditioning
  • Gym
Map
5405 28th Street Court SE, Grand Rapids, MI, 49546

Explore the area

  • Popular LocationMSA Fieldhouse4 min walk
  • Popular LocationPatterson Ice Center3 min drive
  • Popular LocationWatermark Country Club7 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)10 min drive

Room options

About this area

Grand Rapids

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel is located in Forest Hills, a neighborhood in Grand Rapids, and is near the airport. Frederik Meijer Gardens and Sculpture Park and Grand Rapids Art Museum are cultural highlights, and some of the area's activities can be experienced at Watermark Country Club and Grand Rapids Children's Museum. Check out an event or a game at MSA Fieldhouse, and consider making time for John Ball Zoo, a top attraction not to be missed.
Visit our Grand Rapids travel guideOpens in a new window
Map

What's nearby

  • MSA Fieldhouse - 4 min walk
  • Patterson Ice Center - 3 min drive
  • Orbit Room - 5 min drive
  • Centerpointe Mall - 6 min drive
  • Watermark Country Club - 7 min drive

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 10 min drive

Restaurants

  • Starbucks - 9 min walk
  • Starbucks - 3 min drive
  • McDonald's - 3 min drive
  • Culver's - 3 min drive
  • Fuji Buffet & Grill - 4 min drive

About this property

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel

Hotel located in Forest Hills
Located close to MSA Fieldhouse and Watermark Country Club, Holiday Inn Express Grand Rapids Airport North, an IHG Hotel provides a free breakfast buffet, a free roundtrip airport shuttle, and a garden. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a gym.
Other perks at this hotel include:
  • Swimming pool with sun loungers
  • An indoor pool, express check-out, and a water dispenser
  • A computer station, barbecue grills, and multilingual staff
  • Smoke-free premises, an elevator, and meeting rooms
  • Guest reviews say great things about the breakfast
Room features
All 114 rooms have comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak well of the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Free infant beds and free extra beds
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch flat-screen TVs with satellite channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

Arabic, English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower available in select rooms
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Similar properties

Policies

Check-in

Check-in from 3 PM - 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids North, An Ihg
Holiday Inn Express Grand Rapids Airport North

Frequently asked questions

Does Holiday Inn Express Grand Rapids Airport North, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel?

As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel on Jun 20, 2023 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Grand Rapids Airport North, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel?

Check-in is from 3 PM - 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Grand Rapids Airport North, an IHG Hotel?

Check-out is at 11 AM.

Does Holiday Inn Express Grand Rapids Airport North, an IHG Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 4:00 AM–midnight on request.

Where is Holiday Inn Express Grand Rapids Airport North, an IHG Hotel located?

Located in Forest Hills, this hotel is 0.2 mi (0.3 km) from MSA Fieldhouse and within 3 mi (5 km) of Calvin College and Watermark Country Club. Woodland Mall and Frederik Meijer Gardens and Sculpture Park are also within 9 mi (15 km).

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel Reviews

Holiday Inn Express Grand Rapids Airport North, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 477 out of 723 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 150 out of 723 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 38 out of 723 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 28 out of 723 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 30 out of 723 reviews" "
" "2 - Terrible 4%

9.3/10

Cleanliness

8.9/10

Staff & service

8.9/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good spot to stay. Breakfast good, new property
Stayed 2 nights in May 2023

8/10 Good

Lisa

Liked: Cleanliness, property conditions & facilities
Took several phone calls & a long wait with line ringing before someone answered to arrange for airport pick up. Interacted in person during my stay with two different front desk people who could have been nicer. A few things also missed by cleaning person in my room. Overall pretty good but not excellent.
Stayed 1 night in May 2023

4/10 Poor

Amber

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 1 night in May 2023

10/10 Excellent

Elizabeth

Stayed 1 night in May 2023

4/10 Poor

Nicole

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
I was happy about everything with our stay except that the fire alarm went off at 3am. This was due to an error on the hotel staff/maintenance end according to the firefighters. The system that caused the alarm had already gone off a previous night and was not fixed. Was not happy to evacuate at 3am. My husband asked for a discount the next morning on our room and the desk person just stared at him and didn't say anything. Not super impressed.
Stayed 1 night in May 2023

2/10 Terrible

Brian

Stayed 2 nights in May 2023

2/10 Terrible

Jeffrey

Disliked: Staff & service
My wife and I traveled to Grand Rapids for a concert May 5th. We called and said we would be a late check-in. We arrived at the hotel to find that not one hotel staff was at the hotel. Not one. An office door was wide open, the door to the patio was propped open. Anybody could just walk in and do whatever they wanted. There was a young lady there that had been there for an hour before we got there trying to get somebody on the phone. At approximately 12:30 a.m. she got in touch with someone that told her somebody from the hotel was on their way. A gentleman showed up at approximately 1:00 a.m.. When he arrived there was no apology, no "hey, I'm sorry for what happened", nothing. I then asked him what he was planning on doing about these rooms (discount), something, anything. At that point he said "I ain't doin' a damn thing!" I asked him his name and what his position was for the hotel and he responded "I'm not tellin you nothin'!" Then he said "I'm just gonna cancel your reservation!" To say the least, we will never be using Holiday Inn anything in the future. A very dissatisfied customer Jeff Hermann.
Stayed 1 night in May 2023

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean & very nice . It worked out perfectly for us !
Stayed 1 night in May 2023

6/10 Okay

Jody

Stayed 1 night in May 2023

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice. Did not care for the auto close bathroom door. This was our first experience with the keycard use for power in the room. Not sure how I feel about this.
Stayed 1 night in Apr 2023

General hotel information

Highly Rated Amenities
Room & Property Cleanliness
Star Rating
2.5
Nearest Airport
Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
Address
5405 28th Street Court SE, Grand Rapids, MI