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Holiday Inn Grand Rapids - South, an IHG Hotel

Photo gallery for Holiday Inn Grand Rapids - South, an IHG Hotel

Exterior
Indoor pool
Indoor pool
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free WiFi

Overview of Holiday Inn Grand Rapids - South, an IHG Hotel

Holiday Inn Grand Rapids - South, an IHG Hotel

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548

Explore the area

  • Popular LocationCraig's Cruisers4 min drive
  • Popular LocationMaster Arts Theatre4 min drive
  • Popular LocationFrog Hollow Playground7 min drive
  • AirportGrand Rapids, MI (GRR-Gerald R. Ford Intl.)15 min drive

Room options

About this area

Grand Rapids

Holiday Inn Grand Rapids - South, an IHG Hotel is located in Cutlerville, a neighborhood in Grand Rapids, and is near the airport. Tanger Factory Outlet Center and RiverTown Crossings Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Frog Hollow Playground and Fish Ladder Park. Traveling with kids? Consider Craig's Cruisers and Vander Veen's Dutch Store. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Craig's Cruisers - 4 min drive
  • Master Arts Theatre - 4 min drive
  • Tanger Factory Outlet Center - 5 min drive
  • Frog Hollow Playground - 7 min drive
  • Steelcase Furniture Headquarters - 8 min drive

Getting around

  • Grand Rapids Station - 10 min drive
  • Gerald R. Ford International Airport (GRR) - 15 min drive

Restaurants

  • Chili's - 4 min drive
  • Boardwalk Subs - 4 min drive
  • Steak 'n Shake - 4 min drive
  • Sonic - 4 min drive
  • Culver's - 5 min drive

About this property

Holiday Inn Grand Rapids - South, an IHG Hotel

3-star family-friendly hotel located in Cutlerville
At Holiday Inn Grand Rapids - South, an IHG Hotel, you can look forward to a terrace, laundry facilities, and a gym. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a business center and a restaurant.
Other perks at this hotel include:
  • An indoor pool and a children's pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and multilingual staff
  • A front desk safe, wedding services, and a TV in the lobby
  • Guest reviews speak well of the family-friendly amenities and helpful staff
Room features
All 79 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and free newspapers. Guests reviews speak well of the spacious rooms at the property.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and free infant beds

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant

Things to do

  • Children's pool
  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (5500 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 2 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Frequently asked questions

Does Holiday Inn Grand Rapids - South, an IHG Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Holiday Inn Grand Rapids - South, an IHG Hotel?

As of Dec 1, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Grand Rapids - South, an IHG Hotel on Dec 7, 2022 start from $99.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Grand Rapids - South, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Grand Rapids - South, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Grand Rapids - South, an IHG Hotel?

Check-in is from 4 PM - 2 AM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Grand Rapids - South, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Grand Rapids - South, an IHG Hotel located?

This family-friendly Grand Rapids hotel is located near the airport, within 3 mi (5 km) of Master Arts Theatre and Craig's Cruisers. Frog Hollow Playground and Tanger Factory Outlet Center are also within 6 mi (10 km).

Can I cancel my reservation for free at Holiday Inn Grand Rapids - South, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Grand Rapids - South, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Grand Rapids - South, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

7.8

Good

Rating 10 - Excellent. 262 out of 640 reviews" "
" "10 - Excellent 41%
Rating 8 - Good. 192 out of 640 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 77 out of 640 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 66 out of 640 reviews" "
" "4 - Poor 10%
Rating 2 - Terrible. 43 out of 640 reviews" "
" "2 - Terrible 7%

8.0/10

Cleanliness

8.3/10

Staff & service

6.1/10

Amenities

7.8/10

Property conditions & facilities

6.5/10

Eco-friendliness

10/10 Excellent

Sabrina
Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, the rooms were beautiful and large. Perfect hotel waterpark for family fun get away.
Stayed 1 night in Nov 2022

4/10 Poor

Christopher
Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was a dump. Didn’t even have soap in the bathroom.
Stayed 1 night in Nov 2022

4/10 Poor

Megan
Traveled with family and small children, Traveled with family
Disliked: Amenities
Room was updated. Cleaning was lacking a bit. There was hair on the bathroom floor and toilet, and in the bed. Toilet overflowed after a very small amount of toilet paper was used. Maintenance came to take care of it. Sofa bed was severely stained and very old to the point we didn’t use it even though we needed it. We booked this hotel because of the pool area as it looks very nice online. Pool was gross. The water felt filmy as soon as you got in it and has visible dirt and rust all over. The hot tub was disgusting - the “bubbles” were foam that contained a significant amount of dirt. Foamy hot tubs are a sign of poor cleaning and unbalanced chemicals. They have a nice sized dining area with advertised restaurant but the restaurant is not open currently. There was a sign saying bar open certain hours but I never saw it open. They do not serve breakfast; a staff member told us they “have a chef but waiting on the food, probably in another month” it will be served.
Stayed 1 night in Oct 2022

6/10 Okay

Liz
Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Check in went great! The staff was very friendly and helpful. Great experience there.When we got to our room is another story. I noticed dust and finger prints all over the keurig so I immediately checked the sheets and what do you know! Disgusting. Coffee spilled all over the side of the bed, counted 7 wet marks all over the sheets the size of a baseball. My kids are sleeping here and it looks like someone had multiple sex partners all over the bed. Pull out couch had Cheetos in it, popcorn under it and wrappers like this room hasn’t been cleaned at all. Thanks for the soap & clean towels at least. Definitely not touching the coffee maker.
Stayed 1 night in Oct 2022

8/10 Good

Kerri
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2022

2/10 Terrible

Jeffrey
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast, could not turn the fan off in the room. Front desk didn't know how to turn the fan off either.
Stayed 1 night in Sep 2022

10/10 Excellent

Yannelis
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All ok
Stayed 1 night in Sep 2022

2/10 Terrible

Maria
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

David
Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Had to sign a guest waiver, which made me think this is a sketchy property... Also, no breakfast at the hotel and the front desk couldn't keep up with making coffee for the guests.
Stayed 1 night in Aug 2022

6/10 Okay

Thomas
Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
I wish they could of stated on the website when booking that the kiddie pool was down. They also need to put at least a couple rolls of extra toilet paper in the rooms as we only had one roll for 5 people. They bathrooms in the rooms could use some updating and drains cleaned out. Other than that The staff was really friendly and helpful if we needed anything. Check in was a little hectic.
Stayed 2 nights in Aug 2022