I would rate this whole experience as excellent if it wasn't for an experience we had with our room. We had been checked in for about an hour and a half, resting before we got ready to attend an event, when someone opened our door & started to come in. About 10 min. later, the desk clerk came to our door and said that someone else had requested this room (online?), as it was larger, and they asked us to move to a different room. We really weren't given an option and were consequently moved to a smaller room. No compensation or options were given to us. As it was our anniversary celebration that I had booked 4 months in advance, it was very disappointing. I felt they could have done better!

Excellent hotel to stay at when visiting Mall of America. Very convenient to Mall and the light rail station. Hotel was clean and safe, elevators were quick.

The hotel is beautiful and cozy and perfectly located. Staff are very nice and I'm still in love with the brick and wood deco.

It was like stepping back in time. Rooms were nice and quiet. Within walking distance of a lot of stuff including downtown Minneapolis. Breakfast was kind of sad. Muffins were cold like taken of freezer recently. Not real good to be honest. Bed was awesome. Overall I would stay here again.

No refrigerator lacking towels broken chairs on the deck