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Expedia Verified Reviews
Excellent!
4.4 of 5 guest rating

Get an overview of this hotel
Luxury hotel connected to the convention center in Guangzhou with 8 restaurants

Popular property highlights

Free self parking
Free wired high-speed Internet
Indoor pool
Business center
Laundry facilities

Location

Located on a river, this family-friendly hotel is within 6 mi (10 km) of Canton Fair Complex, Gold Coast Water Park, and Tianhe Park. Redtory Art and Design Factory and Guangzhou Opera House are also within 6 mi (10 km).

Hotel Features

8 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Other amenities include 2 bars/lounges, a 24-hour health club, and a poolside bar.

Room Amenities

All 704 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Shangri-La Hotel Guangzhou features an outdoor tennis court and a waterslide. Dining is available at one of the hotel's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center and limo/town car service. Event facilities measuring 24111 square feet (2240 square meters) include a conference center. This luxury hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shangri-La Hotel Guangzhou has designated areas for smoking.

  • Express check-in
  • Picnic area
  • Waterslide
  • Free shopping center shuttle
  • Elevator/lift
  • Indoor pool
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Turkish bath/Hammam
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Conference space size (meters) - 2240
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Designated smoking areas
  • Shopping on site
  • Outdoor tennis court
  • Total number of rooms - 704
  • Number of floors - 36
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • 24-hour health club
  • Barbecue grill(s)
  • Number of bars/lounges - 2
  • Full-service spa
  • Conference space
  • Spa treatment room(s)
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Coffee shop or café
  • Free WiFi
  • Steam room
  • Sauna
  • Babysitting or childcare (surcharge)
  • Free wired Internet
  • Children's club (free)
  • Outdoor seasonal pool
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Free area shuttle
  • Spa services on site
  • Free RV, bus, truck parking
  • Breakfast available (surcharge)
  • Number of restaurants - 8
  • Conference space size (feet) - 24111
  • Ballroom
  • Banquet hall
  • Reception hall
  • Laundry facilities
  • Spa tub
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis court
  • Children's club (free)
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese
  • Chinese
  • Arabic

Parking

Free self parking , Free RV, bus, truck parking

Room Amenities

Shangri-La Hotel Guangzhou offers 704 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Free newspaper
  • Air conditioning
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Phone
  • Turndown service
  • Free bottled water
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • LCD TV
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Free cribs/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Free wired Internet
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Desk
  • In-room climate control (air conditioning)
  • Rainfall showerhead
  • Premium bedding
  • Slippers
  • Separate bathtub and shower

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open select days.

Wok Too Cafe - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court, a 24-hour health club, and complimentary bicycles are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a waterslide and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Hiking/biking trails nearby
  • Yoga classes/instruction on site

Spa Services

The CHI Spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Spa tub in spa
  • Steam room in spa
  • Number of treatment rooms 11
  • Minimum age to access spa is 12
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 403.0 per day.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Parking height restrictions apply

Fees

 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 243 for adults and CNY 122 for children (approximately)
  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 403.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Guangzhou Hotel Shangri-la
  • Guangzhou Shangri-la
  • Guangzhou Shangri-la Hotel
  • Hotel Shangri-la Guangzhou
  • Shangri-la Guangzhou
  • Shangri-la Guangzhou Hotel
  • Shangri-la Hotel Guangzhou
  • Shangri La Guangzhou
  • Shangri La Hotel Guangzhou
  • Shangri La Guangzhou

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

A resort fee is included in the total price displayed.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Awards & Affiliations

  • Shangri-La Hotel Guangzhou is listed in the 2012 Condé Nast Traveler Top 100 List.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Promotions

Special Offer

Book a stay in a Horizon Deluxe Room, Executive Suite, or Horizon Deluxe Room Riverview room and receive welcome minibar and fruit upon arrival per stay, mobile WiFi, breakfast to-go at Horizon Club, and signature Horizon Club cocktail and club lounge access.


Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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