“Thanks for allowing us early check in. The hotel was clean and elegant. The things that disappointed was;
- sauna / steam room needs to booked and cannot use when somones else is there
- we informed reception that toilet door handle was broke and to fix and kept the room cleaning sign as-well. However, when we returned in the afternoon it was still not fixed and not cleaned. And later my friend got locked inside the the toilet as the handle fell off completely, tried called reception and no one……