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Best Western Plus New England Inn & Suites

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Indoor pool
Indoor pool
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Overview of Best Western Plus New England Inn & Suites

Best Western Plus New England Inn & Suites

2.5 star property

4.2/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
2253 Berlin Tpke, Berlin, CT, 06037

Explore the area

  • Popular LocationSafari Golf4 min walk
  • Popular LocationCheckered Flag Raceway19 min walk
  • Popular LocationWilcox Park6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)33 min drive

Room options

About this area

Berlin

Located in Berlin, Best Western Plus New England Inn & Suites is in the business district and near a train station. Checkered Flag Raceway and Dinosaur State Park are local attractions and those in the mood for shopping can visit Lyman Orchards and Westfarms Mall. Copernican Observatory & Planetarium and Kidcity Children's Museum are also worth visiting. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Safari Golf - 4 min walk
  • Checkered Flag Raceway - 19 min walk
  • Webster Square Shopping Center - 4 min drive
  • Wilcox Park - 6 min drive
  • Giuffrida Park - 7 min drive

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 33 min drive

Restaurants

  • Pine Loft Pizzeria & Cafe - 3 min drive
  • Josie's Corner LLC - 4 min drive
  • Central Pizza - 4 min drive
  • Uncle D's Diner - 4 min drive
  • Ted's Restaurant - 5 min drive

About this property

Best Western Plus New England Inn & Suites

Hotel in the business district
A free breakfast buffet, laundry facilities, and a fireplace in the lobby are just a few of the amenities provided at Best Western Plus New England Inn & Suites. In addition to a gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Free self parking
  • A TV in the lobby, a 24-hour front desk, and multilingual staff
  • Express check-out, an elevator, and coffee/tea in the lobby
  • Guest reviews say good things about the breakfast, quiet location, and helpful staff
Room features
All guestrooms at Best Western Plus New England Inn & Suites feature comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews speak well of the clean rooms at the property.
More conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

92% of travelers were happy with check-in
Check-in from 3 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Frequently asked questions

Does Best Western Plus New England Inn & Suites have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Best Western Plus New England Inn & Suites?

As of Sep 28, 2022, prices found for a 1-night stay for 2 adults at Best Western Plus New England Inn & Suites on Oct 2, 2022 start from $92.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus New England Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus New England Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Plus New England Inn & Suites?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Best Western Plus New England Inn & Suites?

Check-out is at 11 AM.

Where is Best Western Plus New England Inn & Suites located?

Situated in a state park, this hotel is 1 mi (1.6 km) from Checkered Flag Raceway and within 6 mi (10 km) of Giuffrida Park and Cedar Park. New Britain Stadium and Black Pond State Wildlife Area are also within 9 mi (15 km).

Can I cancel my reservation for free at Best Western Plus New England Inn & Suites and receive a full refund?

Yes, Best Western Plus New England Inn & Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Plus New England Inn & Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 355 out of 760 reviews
5 - Excellent 47%
Rating 4 - Good. 269 out of 760 reviews
4 - Good 35%
Rating 3 - Okay. 81 out of 760 reviews
3 - Okay 11%
Rating 2 - Poor. 30 out of 760 reviews
2 - Poor 4%
Rating 1 - Terrible. 25 out of 760 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Josh
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well managed property in a convenient location. Professional and friendly staff. Very clean.
Stayed 2 nights in Sep 2022

4/5 Good

Chi, Clifton
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was pleasant and the overall condition of the premises was good. Hot breakfast was decent and satisfying. Nice experience and would recommend staying here.
Stayed 1 night in Sep 2022

5/5 Excellent

sara
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found one staff member in particular was very friendly. I would stay there again.
Stayed 2 nights in Aug 2022

5/5 Excellent

Julie
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable bed breakfast was good
Stayed 1 night in Sep 2022

5/5 Excellent

Jane
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was the best, if you like it hot like me. Breakfast was also one of the best in my travels.
Stayed 5 nights in Aug 2022

5/5 Excellent

Josh
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is in excellent condition and spotless. Our room was clean, well furnished and comfortable. So was the lobby. The front desk staff were professional and friendly. We didn't use the pool or have breakfast but those are nice amenities. Excellent value.
Stayed 1 night in Aug 2022

5/5 Excellent

Corinne, Garden City Park
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect! It was clean! The room was spotless and smelled clean. The breakfast was perfect. Kids enjoyed the pool! We will definitely be back!
Stayed 1 night in Aug 2022

4/5 Good

Richard
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Something we noticed which could become a hazard is in the parking lot where the asphalt meets the entry pavement. It is uneven and my wife almost tripped. Something to consider to correct.
Stayed 1 night in Aug 2022

5/5 Excellent

Deborah
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here as a stopover on our way to Maine and liked it so much we booked for the stopover on the way home as well Rooms clean, staff polite and professional. Nice pool. Nice breakfast, clean breakfast area.
Stayed 1 night in Aug 2022

1/5 Terrible

Ryan
Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were great and the breakfast was on point. I would have liked to have seen the pool open earlier than 9am. Though the pool was probably the most chlorinated pool I've ever been in. The room had wet sticky spots on the floor that were missed by cleaning. The mattresses were extremely cheap spring laden and very uncomfortable. Though the room was a non-smoking room it still reeked of smoke and the halls smelled very heavily of marijuana.
Stayed 2 nights in Aug 2022