“Lovely hotel, beautiful location by river, handy for local places of interest.Hadrians wall, lots of great walks, lovely villages nearby.
Room good, clean and spacious, food excellent at breakfast and in restaurant.
Staff, particularly on reception were very helpful.
Highly recommend this hotel, and would love to stay again in future.”
“All the staff were so lovely & smiley! Lovely room & the entire team worked so well together that service in every area (check-in, bar, evening meal, breakfast & check-out) - was flawless.”
“The staff here are absolutely wonderful creating a real home from home! The food in the restaurant was top notch and the drinks were served with care and attention. There was a lack of any kind of “ale” from the bar (neither bottles or cans) but that was the only missing item really.
Almost everything is good but a couple of improvements would be around housekeeping - didn’t top up tea, sugar or bodywash on each day and we didn’t notice of course until needed! Some aspects of the hotel are quite……
“Check in was easy and efficient. The room was all that could be expected, plus a few extras. A jar of a variety shortbread biscuits was a surprise along with an extremely varied options for hot drinks, i.e. Horlicks. A bowl of fruit was also an unexpected delight.
The bathroom was well appointed, with shampoo, soap etc in pump pots.
The bed itself was supremely comfortable with more than sufficient coverings. A large fan completed the array of convenience items, really handy with recent weather……