Healy Pass Tours

The staff went above and beyond when I had a personal issue booking a train. All staff, restaurant servers and housekeepers were all very pleasant, helpful and just genuine. We loved the vinyl selection in our room and also the coffee machine.

This is an old hotel that is being updated. My room was completely modern as was the bath. Both the room and bath had opening windows! The location is great, about 7 minutes walk from the train station, 5 minutes to the bus station and 5-10 minutes to the city center. The only glitch I encountered was when I tried to take the stairs instead of the one elevator - that's when I discovered that not all of the hotel has been renovated yet. The pathway to use the stairs was a bit disjointed and involved two different sets of stairs that seemed to be from two different eras.

An absolute gem of a place. Perfect location. Truly outstanding staff. Every single person working there was extremely polite, professional and charming. Fantastic bar and restaurant. I will recommend this hotel to everyone I know.