德雷克中心旅游套票 | 德雷克中心机票+酒店优惠低至 4 折

Don't walk, RUN away from this "resort". It is falling apart and needs a complete overhaul. Our room was dirty. No one dusts or deep cleans and you can see dust and grime everywhere. No water came out of the faucets when we turned them on. We told the front desk and someone came and did something to turn the water on. When the water did run, it was a disgusting brown. We let it run for 40 min. and it was still gross. We moved to another room that was better but the tv's were not hooked up. I was assured by the front desk that someone would come in 15 minutes, so we literally slept in our clothes waiting for someone to come BUT THEY NEVER CAME. We told the front desk we were checking out in the morning because our experience was so unsatisfactory. Gabriella assured us we would get refunded for the next night. We were told there would be someone at the front desk 24/7 but when we checked out there was no one there and the security guard said all we could do is leave our key passes so we didn't get to actually check out with anyone. We never got refunded, 12 days later, as we were told. Now they are not taking my calls. I have no idea how I am going to get my money back for the extra night. The people are nice but there seems to be some incompetence going on there. The hotel is old, dirty, and there was only a handful of people staying there in the middle of summer so it is clearly not a popular hotel. Many of the restaurants are completely closed inside. Just stay away.

Ame este hotel es otro mundo, definitivamente, vuelvo pronto, 😍

First and foremost: THIS IS NOT A HOTEL. Despite their name being Wyndham HOTEL, they claim they're NOT a hotel when you ask them why no one's coming to the room to make the beds and empty the trash. They say they're a "time share" and they don't have any obligation to provide any cleaning services. The "free breakfast" feels sad compared to what we've had at other hotels. Food quality is very poor. I didn't want to eat it and started driving 10 minutes offsite for edible food. The pools are not on site. You have to drive five minutes to another facility to use them, and indoor pool hours are Noon to 7pm, which is just, awful. We've stayed in a hotel where the pool wasn't open early in the morning and stayed open late. The couch in the room super cheap, probably IKEA, wicked uncomfortable. Absolutely one of worst hotel experiences of our lives. DO NOT STAY HERE.

Me and my children take a family trip every year. We’ve made it a family tradition we like staying at Lake Harmony and Big Boulder and where I stayed this weekend was very nice. It’s very cozy very clean and neat and we had fun. I love the hot tub and will be back again. Thank you.