Insula Alba Resort & Spa

Photo gallery for Insula Alba Resort & Spa

Featured Image
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Indoor pool, 2 outdoor pools, sun loungers
Terrace/Patio

Overview of Insula Alba Resort & Spa

VIP Access

Insula Alba Resort & Spa

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Analipsi, Hersonissos, Crete Island, 70014

Explore the area

  • Popular LocationEkklisia Agios Konstantinos6 min drive
  • Popular LocationGouves Beach8 min drive
  • Popular LocationSarandaris Beach10 min drive
  • AirportHeraklion (HER-Nikos Kazantzakis)15 min drive

Choose dates to view prices

About this area

Hersonissos

Located in Hersonissos, Insula Alba Resort & Spa is near the beach. Heraklion Port and Star Beach Water Park are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Aquaworld Aquarium and Dinosauria Park. Acqua Plus Water Park and Watercity Waterpark are also worth visiting.

What's nearby

  • Ekklisia Agios Konstantinos - 6 min drive
  • Aquaworld Aquarium - 7 min drive
  • Convention Centre Creta Maris - 8 min drive
  • Gouves Beach - 8 min drive
  • Sarandaris Beach - 10 min drive

Restaurants

  • CULINARIUM — 1 min walk
  • INSULA ALBA — 1 min walk
  • ATHINA Snack-Bar — 4 min walk
  • Marina — 5 min walk
  • Tritonas Restaurant — 6 min walk

Getting around

  • Nikos Kazantzakis Airport (HER) - 15 min drive

About this property

Insula Alba Resort & Spa

5-star luxury hotel by the sea
Insula Alba Resort & Spa boasts romantic amenities like a hot tub, 2 restaurants and a bar. Treat yourself to a body scrub, a body wrap, or a massage at the onsite spa.
Other perks at this hotel include:
  • 2 outdoor pools and an indoor pool, with sun loungers
  • Self parking (surcharge), a 24-hour front desk, and luggage storage
  • A terrace, concierge services, and massage treatment rooms
  • Guest reviews give good marks for the bar, breakfast, and overall value
Room features
All guestrooms at Insula Alba Resort & Spa feature perks such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Balconies or patios, daily housekeeping, and phones

All inclusive details

All-inclusive room rates at Insula Alba Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
Gourmet or à la carte dining limited to 1 meal per stay

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Health First (Greece)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • French
  • German
  • Greek
  • Italian

Outdoors

  • Garden
  • Pool sun loungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a dress code for their restaurants.
Property Registration Number 3274/05-08-2014

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
Guests under 16 years old are not permitted at this adults-only property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Insula Alba Resort Adults Hersonissos
Insula Alba Resort Adults
Insula Alba Adults Hersonissos
Insula Alba Adults
Insula Alba Resort & Spa Crete, Greece
Insula Alba Resort & Spa Hotel
Insula Alba Resort & Spa Hersonissos
Insula Alba Resort & Spa Hotel Hersonissos
TUI BLUE Insula Alba Resort Spa – Adults Only
TUI SENSIMAR Insula Alba Resort Spa Adults Only

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 201 out of 293 reviews
5 - Excellent 69%
Rating 4 - Good. 72 out of 293 reviews
4 - Good 25%
Rating 3 - Okay. 11 out of 293 reviews
3 - Okay 4%
Rating 2 - Poor. 8 out of 293 reviews
2 - Poor 3%
Rating 1 - Terrible. 1 out of 293 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.6/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

4/5 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Insula Alba is mostly just really pretty.
My first experience from the Insula Alba was the reception. As I entered with my suitcases, the older of the receptionists rushed to me, panicky looking, and with voice raised let me know that I must leave my luggage outside. After asking for my and the wife's passports, she again, worried looking, told me I can't enter dinner 'like this'. I was wearing flip flops and a sleeveless shirt (like some summer tourist in Crete, go figure). It's okay to convey this information, but the way she approached me from the first moment was anything but welcoming. It was more like my presence was soiling her lobby. Other than that, service was good. The room is basic for the price, but spacious. There were very okward chairs in the living room, not comfy at all. Bed was decent. Bathroom and shower as well. Dinner had a very wide variety, but the overall quality and taste was below your average taverna on the street (admittedly a high standard to begin with in Greece). Bright spots were plenty of fresh vegetables, and excellent desserts. We didn't have a chance to try breakfast. The hotel is beautiful, especially the pool area. Overall this hotel is more than decent, but for the price I paid, I feel there were better in Crete.
Stayed 1 night in Oct 2020

5/5 Excellent

Stayed 7 nights in Sep 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent. My only complaint is that they charge for water in dinner and do not offer drinks or even tap water as part of the dinner.
Stayed 4 nights in Oct 2019